Relationship Manager

2 weeks ago

Canberra, Australia McMillan Shakespeare Full time

The McMillan Shakespeare Group (MMS) is a trusted provider of salary packaging, novated leasing, disability plan management and support co-ordination, asset management and related financial products and services. From our origins in 1988 when we created Australia’s salary packaging industry to today, MMS has a proud history of innovation and exceptional service.

Through our subsidiaries, we offer a breadth of services and expertise designed to responsibly deliver superior long-term value to our clients and customers, which include Federal and State governments and some of the largest public and private sector, health and charitable organisations.

The purpose of your Business Manager role is to grow the portfolio of Maxxia (Novated Leasing) clients by establishing strong relationships (business-to-business) to form long term strategic alliances. Alongside growth ensure you are retaining clients through regular engagement.

Your day to day will include regular client meetings and value-adding engagement. You will provide exceptional service in adherence to contractual agreements and reactivate dormant client relationships. You will also facilitate both client and customer Maxxia education programs on our products, services and systems available.

You will be driven by achieving outstanding client retention, portfolio profitability, and be able to cross sell the full range of company products and up-sell services as required.

Performance will be measured by strategic involvement with key clients, revenue generation via up-selling of additional services such as capped and exempt benefits, cross-sell of products such as operating leases, while maintaining profitability via Client and Customer retention.

This role is a full-remote role, with some ad-hoc travel to Sydney.

Key responsibilities of this role will include:
- Business Development- Account Management- Sales - Product and Service Up-Sell- Replacement Planning (Vehicles) experience not required- Lease Expiry Management (Vehicles) experience not required- Data Management- Compliance

What we can offer you- An established portfolio of Top Tier clients- A market leading brand- Training on our suite of novated leasing products- A national network of offices across the country- A supportive and team orientated environment- A fun culture with reward and recognition- Car Allowance- A competitive salary and incentive plan

You will bring:
- A proven track record of success in both business development and account management roles- The ability to successfully liaise with internal and external customers and appropriate vendors to meet and anticipate their needs and agree priorities and outcomes- The ability to effectively facilitate win - win solutions for the Maxxia business and our customers, as well as our suppliers- A current clean driver’s license

What we can offer you:
- Our strong people-first culture- Flexible/hybrid working to enhance your work/life balance- Novated lease benefits and discounts- 12 weeks Paid Parental leave and access to our Parents Portal- Exempt Employee Share Plan- Paid Income Protection Insurance under MMSG default Super plan- Access to a broad range of learning and development programs- Career break and volunteering leave- Access to Employee Assistance Program and annual Flu vaccination- Lifestyle Rewards program

As an employer who embraces Diversity, Equity & Inclusion, we hold a collective commitment to foster an environment where all differences are valued and respected. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply.

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