Community Care Coordinator

2 days ago

Brisbane, Australia Suncare Community Services Full time

Suncare is committed to "Making People's Lives Better". We do this through providing innovative personal solutions that support people to live their life, their way. As a values-based organisation we want our staff to reflect the values that we live by:
**Innovative | Inclusive | Agile | Respectful | Authentic | Collaborative | Empathetic**

Our customers are at the heart of everything we do and the experience they enjoy is critical to the success of our organisation. Every day, Suncare employees are making a difference to real people and making people's lives better

**About the Role**

The role of Care Coordinator is responsible for building, supporting and strengthening the existing social, family and community networks while leading a team of workers to support the customer in their journey.

This is a full-time permanent 76 hours per fortnight position, Monday to Friday (8.30am - 4.36pm), managing the North Brisbane Region (North Lakes, Redcliffe and surrounds) where you work with a supportive team of Care Coordinators to manage the region.

You will be required to maintain a designated case load of mixed funded packages, including Home Care Package customers. Meeting with customers in their homes, you will gain an understanding of their needs and subsequently involve the relevant stakeholders in the assessment, planning, implementation and review process to ensure that our customers achieve the goals and outcomes as identified through their personalised goals and support plans.

In addition, you will lead, mentor and supervise a small team of direct care staff, facilitate the recruitment and induction of employees, facilitate regular communication through team and individual meetings and provide opportunities for professional growth and development.

Suncare is committed to fully embracing the digital experience and creating a flexible workforce that is agile in meeting the changing needs of our customers and staff. As such you will be equipped with the technology and resources to complete your role outside of the typical office environment, with the opportunity to complete administrative tasks either at home, in the community or within a Suncare office, making this position an ideal opportunity if you are seeking more flexibility and autonomy in your role.

**About You**

A tertiary qualification in social/human services or related, and/or experience in individualised service planning, referral and care coordination is highly desirable though not essential. A demonstrated knowledge of community sector support services and experience working with Home Care Packages would be advantageous as well.

**What can we offer**
- Comprehensive induction program
- Latest technology Smart Phone with useful apps to make working easier
- Ongoing training and development
- Suncare shirts/blouses provided
- Employee Assistance Program/health and wellbeing programs
- Salary packaging to increase your take home pay
- Fitness Passport and health club programs/discounts
- Be part of a supportive team in a growth industry
- Flexible work options

As part of the recruitment process, you may be requested to undertake background checks such as criminal history, pre-employment medical demerit point/driving history and reference checks. It is a condition of employment for this role for the employee to be vaccinated against COVID-19 (minimum of two vaccinations).

Applicants may be requested to disclose any pre-existing illness or injury which may impact on their ability to perform the advertised role. Details are available in section 571 of the Workers Compensation and Rehabilitation Act 2003"

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