Client Services Coordinator

4 weeks ago

Smeaton Grange, Australia InMotion Group Full time

**About You**

Are you looking for a rewarding career in client services? Do you have excellent communication, organisational and problem-solving skills? If so, you might be the perfect fit for our team

**About Us**

InMotion Group is a multidisciplinary clinic that offers therapy services to children and adults in our community. Our clinics are based at Narellan south-west of Sydney and Wollongong and you will be part of our Administration team.

**What you’ll be doing**:

- Managing the intake and assessment process for new and existing clients
- Coordinating the delivery of allied health and support coordination services
- Working with our clients to ensure we are providing services to meet their needs and NDIS plan budgets
- Completion and oversight of service agreements
- Providing ongoing support and follow-up to ensure client satisfaction
- Liaising with internal clinicians, support coordinators, and other InMotion Group team members to coordinate clinical care
- Manage relationships with referral partners and local service providers
- Maintaining accurate and timely records and reports
- Travel to client meetings offsite

**Position Requirements**:

- Experience in client services, customer service, or case management
- Current Working with Children Check
- Has or willing to obtain a NDIS Worker Check
- A valid driver's license and access to a reliable vehicle
- A compassionate and respectful attitude towards people with diverse needs and backgrounds
- A strong work ethic and a commitment to excellence

**We offer**:

- Opportunities for professional development and growth
- A structured induction program matched to your skills and experience
- Highly skilled team and manager
- Competitive salary
- Supported learning and development plan
- Fun & supportive team environment and inclusive culture
- Company awards program

**Our Values**:

- Client Focused - Our clients needs are of the highest priority
- Quality - We set high standards, are accountable and continuously improving.
- Passion - we love what we do and we help people make a difference
- Integrity - We do what we say, we are transparent and take ownership of what we do.
- Performance - We are results-focused through achieving client and company outcomes.
- Team - We care for our people and invest in their growth and development.

**Salary**: $55,000.00 - $65,000.00 per year

**Benefits**:

- Travel reimbursement

Supplemental pay types:

- Performance bonus

Licence/Certification:

- Australian driver's licence (preferred)

Work Location: In person

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