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Public Support Information Officer

3 months ago


Melbourne, Australia Victoria Police Full time

Location: Melbourne | CBD

Job type: Full time

Organisation: Victoria Police

**Salary**: $56,834 - $72,985

Occupation: Administration/Secretarial

Reference: VG/JE20010720

**About the role**:
The Public Support Information Officer is located in the in the Police Enquiry Service unit, which is responsible for updating and releasing of highly sensitive information in a very busy environment. Every enquiry or task is performed in accordance with strict guidelines, and the area plays an important role in ensuring the integrity of information recorded on Law Enforcement Assistance Program (LEAP) and other force databases.

Offering all the benefits of the public service plus more including comprehensive wellbeing support and access to free counselling, generous leave entitlements, 17.5% annual leave loading, an array of social clubs and networks, exposure to different police units and commands and professional development opportunities. Located at the Victoria Police Centre you will have the convenience and vibrancy of the city and Southern Cross Station on the doorstep. Working in the new Victoria Police Centre you will also have full access to amazing facilities such as multiple gyms, end of trip facilities, all gender facilities, secure bicycle parking, internal café and social spaces, library, parents and carer facilities, chill out spaces, outdoor terraces and much more.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

**Your duties will include**:

- Undertaking the preparation, checking and updating of criminal history and other information onto corporate databases.
- Providing timely and accurate advice in accordance with established policies and procedures.
- Liaising with various members of the Department, Victoria Police and other stakeholders.

**As the successful applicant, you will have**:

- Good oral and written communication skills.
- Experience in data entry and records management.
- Excellent attention to detail and ability to assess the accuracy and completeness of information in accordance with established standards and procedures.
- Ability to self-manage multiple workloads at once and meet prescribed deadlines.
- Proficiency with the use of computer software (incl. Microsoft Office suite) and electronic databases.

**Requirements and relevant information**:

- One full-time fixed term position available until 19/05/2025.
- This position is located at Victoria Police Centre, 311 Spencer Street, Docklands.
- This position requires shift work as indicated in the Position Description (as attached to the advertisement).
- Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
- The successful applicant will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.
- **Resume**:
**Applications close midnight, 8 July 2024.**

**About Us**:
Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety.