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Change Officer
2 months ago
Want to be a part of something big, bold and cutting edge? Want to make a meaningful difference within your community? With Queensland Police Service's Frontline & Digital Division, you'll join a dynamic team finding innovative solutions which directly contribute to positive community outcomes. The Frontline & Digital Division offers a supportive and people-focused work environment that supports work-life balance and flexible work options at home or at one of our many locations across Queensland. We also offer rewarding career development, access to ongoing learning and training opportunities and generous superannuation contributions in addition to advertised salary range. So bring your big ideas, creativity and desire to have a true impact - join the Frontline & Digital Division at Queensland Police Service and unleash your imagination
Your part in the ongoing success of our business in supporting key frontline services in IT Support directorate will see you responsible for a variety of work.
**Key Accountabilities will include**:
- Contribute to the effective quality assurance and governance of IT changes to ensure risk is mitigated, appropriate stakeholder communication and approval is obtained, and a successful progression to production is achieved
- Coordinate the compilation of Change Management documentation in preparation of the Technical Change Advisory Board (CAB) and CAB Forums, including identifying agenda items, ensuring prerequisites for changes to progress have been met, recording outcomes, and distributing reports
- Contribute to the management of emergency changes including providing advice to management and stakeholders regarding the impact and scheduling and obtaining appropriate senior management and executive management approvals
- Monitor and assess changes made by external agencies or vendors which may impact on F&DS supported systems to ensure conflicts in scheduling are avoided, and appropriate and timely communication of changes is provided to stakeholders
- Contribute to the prevention of Major Incidents through maintaining close working relationships with Release Management, Problem Management, Major Incident Management, and operational support teams.
- Educate F&DS management and staff in structured Change Management processes and perform continual process improvement to ensure efficient and effective local work practices.
Refer to the Role Description and Application Guide on the SmartJobs advertisement for further information including highly desirable and desirable requirements, role profile criteria, Leadership Competencies for Queensland and SFIA technical capabilities.
Applications will remain current for 12 months
**Job Ad Reference**: QLD/503865/23
**Closing Date**: Tuesday August 22nd 2023This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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