Customer Service Consultant

3 days ago


Sydney Central Business District, Australia Mars Recruitment Full time

Multiple opportunities are currently available to join a top tier local bank with a global presence, where internal promotion and progression are highly valued. My client is seeking enthusiastic, hardworking and eager to learn individuals looking to take the next step in their career within the financial services industry.

Role and responsibilities

With a range of client service roles available, this is an excellent opportunity to commence a career within financial services and start developing your knowledge of relevant products and processes.
- Provide a high level of service to customers via incoming calls
- Provide extraordinary customer service and take ownership of client queries
- Work to deadlines, KPI’s and meet customer’s needs
- Provide excellent and high calibre client service to ensure a positive client experience
- Liaise with multiple internal teams

Skills and experience
- Strong client / customer service experience - welcome to any industry experience
- Previous experience in banking & financial service is desirable but not a must
- A relevant degree in Economics, Finance & Commerce desirable
- Outstanding verbal & written communication skills
- Interest in pursuing a career in Banking & Financial Services
- Strong emphasis on providing excellent customer service

Only Australian Citizens / Permanent Residents will be considered for this role. Given expected interest in these positions, please be aware, only those shortlisted individuals will be contacted.



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