Reservations Agent

4 weeks ago


Brisbane, Australia Royal on the Park Full time

Royal on the Park is an independently owned and managed hotel, with 153 elegantly appointed rooms and suites, an award-winning restaurant & lounge bar and event facilities with the capacity to host up to 700 people. We are looking for an experienced Reservations Agent to join our Front Office Department for 30 hours a week over five days.

**The Role**:
**Are you someone who thrives on exceptional planning and assisting guest with their enquiries? Come join us to sell our beautiful historical iconic hotel in the middle of Brisbane city**

**_ _**About You**
- A strong focus on Customer Service and satisfaction
- Understanding of corporate, leisure, inbound and wholesale markets.
- Organised and great at planning
- Perfect attention to detail is a must
- Ability to work in a fast-paced environment
- Eager to learn and confident to ask questions
- Exposure and understanding of reservation systems
- Able to negotiate customer complaints to ensure client satisfaction.
- Ready for the next step in your career in Front Office.

**What We Offer**

An equal opportunity employer

D.J. Hotels (Australia) trading as Royal on the Park


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