Digital Services Partner

2 weeks ago


Melbourne, Australia Chandler Macleod Full time

**Location***
- Melbourne C B D, Victoria
- **Category***
- IT & Digital
- **Salary**
- $ AUD - $ AUD Daily
- **Posted**
- 08-Feb-2024
- **Work type**
- Contract
- **Contact**
- Himesh Rane
- **Reference**
- BH-156876
-Our client AGL are seeking an experienced a Digital Services Partner to join them on a contract basis.This role is based in Melbourne office in a hybrid capacity.
The incumbent will display behaviours which reflect and actively demonstrate alignment to the AGL Values of: Bring on tomorrow, Can do. Will do and Be safe. Be Supportive.
Key purpose of this role (and team)
The Digital Services Team is responsible for managing Workday configuration and reporting within P&C and in partnership with AGL Technology and stakeholders across the business.
The Digital Services Partner is responsible for providing L2 and L3 issue resolution, as well as working with P&C Process owners to identify, prioritize and deliver enhancements to Workday functionality.
Key accountabilities of this role
- Serves as the Subject Matter Expert on current and upcoming Workday capabilities for Business Processes and configuration in one or more areas of Workday Functional areas; HCM Core, Compensation, Absence, Recruiting, Talent, Learning
- Provides Workday consultation, gathering requirements, providing solutions and impact analysis.
- Evaluate releases and functionality to identify opportunities to improve and optimize the use Workday.
- Configure, test, validate and implement Business Process changes in Workday.
- Maintain master data configuration in Workday Functional area
- Provide Workday knowledge to support P&C Community and AGL in adopting Workday’s Functionality

Qualifications, key skills and experience required
- Experience working with Workday in a Shared Service Function
- (preferred) Subject Matter Expertise in at least one area of Workday: HCM Core, Compensation, Absence, Recruiting, Talent, Learning
- Strong analytical and conceptual skills
- Interpersonal skills with high quality written and verbal communication skills
- Ability to deal effectively with ambiguity, in relation to translating business or technical requirements.
- Strong organizational and self-management skills including the ability to quickly adjust work cycles to accommodate emerging priorities.



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