Platform Delivery Manager

7 months ago

Melbourne, Australia AustralianSuper Full time

Flexible and inclusive work environment
- Multiple full time, permanent opportunities Deliver outcomes for our Members

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.

**Your new role**:
The role of the Platform Delivery Manager is responsible for the delivery, governance and management of our B2B portals and Public facing website enabling better outcomes for our Members and Colleagues. The role will oversee and manage multiple teams of dedicated, likeminded technical delivery experts ensuring business value is maximised whilst upholding our ‘Member First’ principles.

**Key duties include but are not limited to**:

- Play an active and supporting role to the Platform Business Product Owner as part of demand management, promoting early engagement with not only your squads but also peer functions and other Member Platform squads to assess technology impacts, dependencies, and do-ability.
- Work with the Business Product Owners and squads to define, size and plan backlog demand as part of Quarterly Planning and Prioritisation cadence.
- Pro-actively engage to create, prioritise, maintain, and manage backlog within the B2B & Public Website portfolio, showcasing scrum mastery and management of agile ceremonies.
- Utilise consistent agile practices across the portfolio to help shift the team from delivering technical outcomes to business value.
- Own the delivery of technology change within B2B portals & Public Website ensuring that it meets business & operational requirements, cost and quality expectations.
- Partner closely with the other Member Platforms Delivery Managers, broader Technology Project Managers and Operational Managers across Technology Services to manage technology delivery of multiple initiatives, in alignment with broader Technology Services priorities.
- Facilitate knowledge sharing across the wider Member Platforms Technology portfolios and Technology Services team Partner and build relationships with vendors & service providers to enable delivery at scale whilst identifying efficiencies and optimising ways of working

**What you’ll need**:

- Facilitate resolution of any technology risks/issues between initiatives within the B2B & Public Website portfolio, with support from the Member Platforms Senior Managers
- Deliver technology change and ensure that it meets business requirements and cost & quality expectations
- Own, manage and define the specific technology uplift enhancements against the reserved squad capacity
- Ensure high level of business satisfaction as part of the delivery of platform capability
- Drive and maintain day to day platform management activities including but not limited to; governance, status reporting, quality and release management oversight, stakeholder management, vendor management, integration management, risks, issues & dependencies management.
- Drive evidence based, pragmatic decision making - through the selection of appropriate and simple reports and metrics that provide solid data for informed decision making, such as business strategy alignment, cost/benefit, and cost/quality/risk. Develop, nurture and maintain relationships with stakeholders across Technology Services and business departments.

**What next**

AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you.

We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.

At AustralianSuper, our purpose will empower you to reach your true potential

Australian or New Zealand citizenship or Australian permanent residency status is required.

**_Progress, powered by purpose._

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