Ict Support Specialist

5 months ago

Canberra, Australia HiTech Personnel Full time

**Reference #**:

- JF/NL0876**Title**:

- ICT Support Specialist - Network, hardware, ICT Solutions - FED GOVT**Category**:

- ICT**Location**:

- ACT**Work Type**:

- Contract**Remuneration**:

- $Neg**Term**:

- 12 Months +EXT**Description**:

- **Leading Federal Government Department**:

- **12 month contract + 12 month extension option**:

- **Rewarding hourly rate and hybrid working arrangements $$$**

A high profile **Federal Government Department** is looking to engage an experienced **ICT Support Specialist **to join a leading team to be the routine contact person, receiving and handling requests for support. The successful **ICT Support Specialist** will secure **an initial 12-month contract plus extension options, and a rewarding daily rate.**

The successful **ICT Support Specialist** will be responsible for, but not limited to:

- Diagnose and troubleshoot technical issues related to hardware, software, and network connectivity.
- Provide step-by-step guidance to customers on resolving technical problems.
- Collaborate with our technical support team to escalate and prioritise complex issues.
- Maintain accurate records of customer interactions, issues, and resolutions in our CRM system.
- Assist in customer onboarding and training on our ICT solutions.
- Proactively identify opportunities for improving customer satisfaction and service quality.

The successful **ICT Support Specialist** will have experience in the following:

- Proven experience in customer service or technical support.
- Strong knowledge of information and communication technology.
- Excellent communication skills, both written and verbal.
- Problem-solving and critical-thinking abilities.
- Strong attention to detail and organisation.
- Ability to work well under pressure and meet deadlines.
- Proficiency in using CRM software and other customer support tools.
- Team player with a positive attitude and a strong commitment to customer satisfaction.

  • Ict Security Advisor

    5 months ago

    Canberra, Australia Cleared ICT Full time

    Location: - Canberra - Sectors: - ICT - Employment type: - RFQ - Salary: - Negotiable - Contact name: - Danny Fleming- Job reference: - BBBH1388_1689732731 - Published: - about 1 hour ago - Startdate: - ASAP Cleared are currently supporting agencies within the national intelligence space, who are looking to engage TSPV resources for long term...

  • Ict Hardware Technician

    5 months ago

    Canberra, Australia Cleared ICT Full time

    Location: - Australian Capital Territory - Sectors: - Cyber Security, Engineering, ICT - Employment type: - Contract - Salary: - Negotiable - Contact name: - Daniel Crowe- Job reference: - BBBH1874_1707261209 - Published: - about 6 hours ago Cleared are supporting the Intel Agencies are looking to speak to TSPV Hardware Technician for multiple...

  • Senior ICT Support Specialist

    4 weeks ago

    Canberra, ACT, Australia Comcare Full time

    Comcare's Technology and Information Management (TAIM) Unit is seeking a highly skilled Senior ICT Support Specialist to join their End User Computing (EUC) team. The successful candidate will provide technical guidance to the Service Desk and assist in delivering responsive, reliable, and respectful ICT support and service to Comcare.The Senior ICT Support...

  • ICT Specialist

    4 weeks ago

    Canberra, ACT, Australia PowerData Group Consulting Full time

    Job Title: ICT SpecialistAbout the Role:PowerData Group Consulting is seeking an experienced ICT Specialist to join our team. As an ICT Specialist, you will be responsible for designing and implementing computer network and system services, implementing monitoring, configuring security systems, and providing network programming in support of business...

  • Ict Customer Service Support

    6 months ago

    Canberra, Australia Ignite Specialist Recruitment Services Full time

    Contract Type Contract Reference BH-370514 Industry IT Salary per hour - Min: AUD 50 - Max: AUD 80 **Location**: Canberra only. - **Duration**: 12-month contract with 1x12 month extensions. - **Eligibility**: Australian citizenship with ability to obtain NV2 security clearance or already hold.**About the opportunity**: Seeking an experienced ICT...

  • Data Transfer and Support Analyst

    6 months ago

    Canberra, Australia Cleared ICT Full time

    Location: - Canberra - Sectors: - ICT - Employment type: - Contract - Salary: - Negotiable - Contact name: - Daniel Crowe- Job reference: - BBBH1828_1705895033 - Published: - about 13 hours ago Cleared are supporting the Intel Agencies are looking to speak to TSPV Data Transfer and Support Analyst for multiple positions. This opportunity you will...

  • ICT Specialist

    4 weeks ago

    Canberra, ACT, Australia PowerData Group Consulting Full time

    Job SummaryPowerData Group Consulting is seeking a skilled ICT Specialist to join our team. As an ICT Specialist, you will be responsible for designing and implementing computer network and system services, implementing monitoring, configuring security systems, and providing network programming in support of business needs.Key Responsibilities Design and...

  • Project Support Officer

    5 months ago

    Canberra, Australia Cleared ICT Full time

    Location: - Australian Capital Territory - Sectors: - ICT - Employment type: - RFQ - Salary: - Negotiable - Contact name: - Danny Fleming- Job reference: - BBBH1855_1706664605 - Published: - about 2 hours ago Cleared are currently supporting agencies within the national intelligence space, who are looking to engage TSPV resources for long term...

  • ICT Specialist

    4 weeks ago

    Canberra, ACT, Australia PowerData Group Consulting Full time

    Job SummaryPowerData Group Consulting is seeking a highly skilled ICT Specialist to join our team. As an ICT Specialist, you will be responsible for designing and developing client-facing web applications, database and reporting services using modern network design practices and technologies.Key Responsibilities* Design and develop client-facing web...

  • Ict Specialist

    6 months ago

    Canberra, Australia KBR Full time

    **Title**: ICT Specialist **The Company** Kellogg Brown and Root Pty Ltd (KBR) is a leading Government and Defence service provider. KBR in Australia has been involved in working with Defence for the last 20 years, and has developed a core competency in systems engineering, systems and enterprise architecture, project management, training solutions and...

  • ICT Specialist

    4 weeks ago

    Canberra, ACT, Australia PowerData Group Consulting Full time

    Job Title: ICT SpecialistJob Summary:We are seeking an experienced ICT Specialist to join our team at PowerData Group Consulting. As an ICT Specialist, you will be responsible for delivering client-facing web applications, database and reporting services using modern network design practices and technologies.Key Responsibilities:* Design and develop...

  • Ict Security Specialist

    5 months ago

    Canberra, Australia Experis Full time

    Leading Government client in Canberra is looking for a ICT Security Specialist on a 12 months contract + possible extension, APPLY NOW! Responsibilities ; - Security Specialist must undertake ICT security asssesments of classified systems in accordance with the requirements of Government and Defence security policies, procedures and guidelines (including...

  • Ict Sourcing Specialist

    5 months ago

    Canberra, Australia PERSOLKELLY Full time

    PERSOLKELLY are looking for a highly experienced ICT Sourcing Specialist for a long-term contract with one of Canberra's largest government bodies. A Baseline Security clearance is essential. - Be an active member of the ICT Strategic Sourcing team, providing expert technical advice and guidance in the delivery the ICT Sourcing Strategic through a series of...

  • Ict Technical Specialist

    5 months ago

    Canberra, Australia HiTech Personnel Full time

    **Reference #**: - JF/JA0823**Title**: - ICT Technical Specialist - Federal Govt!**Category**: - ICT**Location**: - ACT**Work Type**: - Contract**Remuneration**: - $Neg**Term**: - 12 Months + 24 Month**Description**: - **Exciting opportunity within a Federal Government Department**: - **Long term contract - up to 3 years of work**: - **Flexible...

  • Infrastructure Specialist

    6 months ago

    Canberra, Australia Cleared ICT Full time

    Location: - Canberra - Sectors: - Cyber Security, Engineering, ICT - Employment type: - Contract - Salary: - Negotiable - Contact name: - Daniel Crowe- Job reference: - BBBH1829_1705895825 - Published: - about 13 hours ago Cleared are supporting the Intel Agencies are looking to speak to TSPV Infrastructure Specialist for multiple positions. In this...

  • ICT Infrastructure Specialist

    3 weeks ago

    Canberra, ACT, Australia Compas Pty Ltd Full time

    Job Description:Compas Pty Ltd is currently seeking an experienced ICT Infrastructure Specialist to join their team. In this role, you will be responsible for designing, building, and maintaining advanced ICT infrastructure for a Defence project. Your key responsibilities will include designing, implementing, and operating network services in a multi-vendor...

  • ICT Solutions Specialist

    4 weeks ago

    Canberra, ACT, Australia PowerData Group Consulting Full time

    Job Title: ICT Solutions SpecialistAt PowerData Group Consulting, we are seeking an experienced ICT Solutions Specialist to join our team. As an ICT Solutions Specialist, you will be responsible for delivering client-facing web applications, database, and reporting services using modern network design practices and technologies.Key Responsibilities:* Design...

  • Ict Sourcing and Contract Manager

    6 months ago

    Canberra, Australia HiTech Personnel Full time

    **Reference #**: - JF/NL0805**Title**: - ICT Sourcing and Contract Manager - ICT Sourcing transaction - Cloud, End User - FED GOVT**Category**: - ICT**Location**: - ACT**Work Type**: - Contract**Remuneration**: - $Neg**Term**: - 12 Months +EXT**Description**: - **Join a leading Federal Government Department with essential projects!**: - **Initial 12...

  • Senior ICT Systems Specialist

    1 month ago

    Canberra, ACT, Australia Compas Pty Ltd Full time

    Senior ICT Systems SpecialistWe are seeking a highly skilled Senior ICT Systems Specialist to join our team for a major Defence project. This project involves the design, configuration, and development of ICT systems for Defence capabilities.Key Responsibilities:Design and configure ICT systems for Defence projects.Provide technical assurance to ensure that...

  • Emanate Technology: ICT Infrastructure Support Specialist

    5 days ago

    Canberra, ACT, Australia Emanate Technology Full time

    Emanate Technology is seeking an experienced ICT Infrastructure Support Specialist to join its team in Australia. This role will play a critical part in ensuring the smooth operation of our domestic and international networks, as well as supporting various IT systems.About the RoleThis position requires someone with strong technical skills, including complex...