Support Officer, Learning and Teaching

1 month ago

Perth, Australia Curtin University of Technology Full time

Permanent Full-Time Position
- $80,467 - $88,022 (G05) + 17% Superannuation
- Based on Bentley Campus

**Job Reference: 768308**

**Your new role**:
Our team is looking for a proactive and organised administrator to join us to provide excellence in learning and teaching support. This role supports the administration and delivery of learning and teaching across the Schools and the Faculty of Business and Law, ensuring the efficient operation of units and courses in all locations, modes of delivery, and study periods. If you are passionate about education and have strong organisational and technical skills, we want to hear from you.

**Some Key Responsibilities**:

- Maintain knowledge of learning and teaching policies, providing guidance and support to academic staff while escalating issues to the Teaching Support Manager as needed.
- Assist Academics to create unit outlines and ensure compliance with the Learning Management System, making all necessary resources available to students.
- Communicate effectively with staff to facilitate teaching delivery and provide user guidance on digital systems.
- Monitor and maintain class information, administer course changes, and support the engagement and payment processing for casual academics.
- Track critical university dates and deadlines, ensuring timely communication with staff and directing student inquiries to central services.
- Build strong relationships with learning and teaching academics through consistent feedback and communication.
- Undertake other activities which the incumbent might reasonably be expected to do, and which are consistent with the accountabilities and responsibilities as listed above.

**Essential Criteria**:

- A degree qualification; or a diploma qualification with considerable relevant experience; or an equivalent combination of relevant experience and/or education/training.
- Demonstrated ability to provide guidance to others on procedural matters and ensure compliance with policies and procedures.
- Demonstrated interpersonal skills, especially the ability to deal with a wide variety of people with cross cultural sensitivity, providing a client focussed service.
- Demonstrated well developed written and oral communication skills with the ability to communicate information clearly and professionally.
- Demonstrated ability to organise work activities according to priorities and to multi-task to ensure deadlines are effectively met.
- Demonstrated ability to show initiative and the ability to solve problems arising from non-standard issues.
- Demonstrated ability to work independently as well as collaboratively as part of a team.

**Desirable Criteria**
- Experience in a student and/or academic support related position.
- Demonstrated understanding of relevant policies and procedures.

**As this is a continuing (permanent) role, you will require permanent work rights in Australia to be considered.**

**Join us**
Please provide a cover letter, and your CV to allow us to assess your suitability for this role.

**Applications close**: Friday 22nd of November

**Disclaimer**:_Curtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time. We reserve the right to remove the advert earlier than the date on the advert._

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