Technical Sales Consultant

3 weeks ago

Brisbane, Australia Wood Plc Full time

Overview / Responsibilities:
Wood is currently seeking a Technical Sales Consultant to drive growth of the existing subscriber base in the mining industry and expansion to adjacent markets, within the Asia-Pacific Region, this role can be based in either Brisbane or Melbourne.

Noise is a seemingly small issue that often holds up large projects, or constrains operations, where industry and people or animals must coexist. Wood has developed Noise-AI, a technology that leverages artificial intelligence to analyse acoustic data with the same accuracy as a human specialist, but in a fraction of the time.
- Get instant insight with real-time analysis
- Ensure strong stakeholder relationships through pro-active noise management
- Unlock production opportunities while ensuring compliance and stakeholder support
- Creating opportunities with customers through raising awareness of available Noise-AI solutions and how they can address their business and technical requirements
- Drive customer retention and growth
- Identify unmet needs and customer pain points and influence the product roadmap
- Represent the ‘voice of the customer’ in internal meetings (e.g., feature review and prioritisation, support improvements, etc)
- Identify, develop and manage implementation of workarounds to bridge product issues

**Please note you must have the right to work in Australia to be considered for this role.**

Skills / Qualifications:

- 3+ years’ experience in a pre-sales customer facing role
- Experience working with enterprise and mid-market customers
- Experience building and maintaining relationships
- Empathetic, positive attitude with a strong desire to help customers reach their goals
- Experience with influencing stakeholders from a broad range of levels within customer organisations
- Flexible approach, able to operate effectively with uncertainty and change
- Driven, self-motivated, enthusiastic and with a “can do” attitude
- Proficient at using Microsoft PowerPoint, Word and Excel for persuasive communication

Company Overview:
Diversity Statement:
We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

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