Repair Technician

4 days ago


Melbourne, Australia fibreHR Full time

**The Company**

Our Vision is for Australia to become the first continent free of plastic, bottled water. With innovation, dedication and initiative, we can achieve this. We’re doing our part to reduce the impact from plastic waste on our beautiful continent.

Call A Cooler really is all about people and our backyard. We are the only Water Cooler company in Australia that supports Carbon Neutral Australia. To date, we have planted 380 trees in the Yarra Yarra Valley, Western Australia. Put simply, we are actively working towards leaving our backyard in a better shape for the future generation.

Our coolers while on rental, are serviced regularly at fixed intervals to ensure that the water dispensed is always of the optimum quality.

**The Opportunity**

Call A Cooler are rapidly expanding their water cooler rental business and as a result are on the hunt for an enthusiastic and reliable Service Technician to join their team on a casual basis.

Day to day, this role will see you regularly servicing clients both face to face and over the phone. You will be the face of the business at every interaction, hence your ability to communicate, solve problems and build relationships at all levels, will be critical to your success.

This role is not limited to but could be perfect for someone semi-retired / retired and looking to supplement their income coupled with a passion for providing exceptional customer service and being on the road meeting new people every day.

Shifts are 9am-4pm with hours per month being very dependent on the number of service calls the business receives.

**Key Responsibilities**:

- Attending client sites to service water coolers;
- 6-7 service calls per shift/day;
- Completing service dockets after each service call;
- Attending to customer enquiries and resolving issues.

**Ideal skills and experience you’ll offer**:

- Previous experience working in a customer service role;
- Valid Drivers Licence;
- Strong communication skills;
- Energetic people person with a can do attitude.

We're excited to hear from you


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