Complex Sales Coordinator

3 weeks ago

Brisbane, Australia Westin Hotels & Resorts Full time

**Job Description**:
**Job Number** 23155901

**Job Category** Sales & Marketing

**Location** The Westin Brisbane, 111 Mary Street, Brisbane, QUEENSLAND, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

**Start your Journey with Us**

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay.

**About the role**

The Westin Brisbane & Four Points by Sheraton Brisbane has a new and exciting opportunity available for a passionate and energizing **Complex Sales Coordinator.**

The Complex Sales Coordinator will be required to support the Sales and Event Planning team in the coordination of all aspects of day-to-day activities including reporting and administration.

**Key Responsibilities**
- Respond to telephone inquiries and direct follow up to the appropriate team member
- Ability to be able to assist and coordinate entertainment, sites and famils, manage large entertainment projects and assist in coordination of trade shows
- Assist in the maintenance of databases, ensuring account, contact and booking profiles are updated daily and are accurate per the Marriott International standards
- Take MICE phone enquiries, qualify leads and distribute to the sales team. Prepare basic catering proposals where needed.
- Assist with MICE and Special Corporate contract administration including preparation, invoicing, processing deposits, GDS load forms, CI/TY activities
- Maintain and have data accuracy in systems such as, but not limited to: CI/TY, MI Leads, Opera

**About you**
- Previous hotel sales department experience
- Must have a relevant diploma or higher, or hold at least 2 or more years relevant experience
- Thrive on direct engagement with a vision to grow and develop yourself and the business
- Be results driven and have a demonstrated ability to achieve targets
- Exceptional interpersonal, negotiation and presentation skill
- The ability to work under pressure and meet deadlines
- The highest level of professionalism and presentation

In return we offer great company benefits, fantastic training and development programs to support and enhance your career growth.
- What are you waiting for? Take the challenge today and join our Vibrant team now_
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing globalteam, and
**become** the best version of you.

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