![DFP Recruitment Services](https://media.trabajo.org/img/noimg.jpg)
Contact Centre Consultant
1 month ago
**Job description**:
- Collingwood Location
- Salary range: $55,000-65,000 plus 12% Superannuation
- Range of staff benefits
- Hybrid working model
- This is a great opportunity for someone starting their career or seeking a change from customer service to retail banking contact centre._
**The Organisation**
With a focus on banking for an organisation dedicated to their staff, customers, and the wider community. Company values are highly embraced and upheld through all aspects of the institution, including company interactions with staff.
**The Position**
The rotating roster featuring a hybrid model for this full-time position allows a comfortable balance.
**Key responsibilities**:
- Liaise with customers through inbound verbal and written communication
- Investigate transactional issues for customers, displaying a high level of empathy
- Participate in quality assurance programs to achieve overall quality and productivity
- Outbound follow up activities to current and potential customers
- Adjust to regular changes to legislation and governing bank operations
- Work successfully under pressure during peak call periods
**About You**
- Extensive customer service experience with the general public
- Prior contact center experience (highly desirable but not required)
- High attention to detail and computer proficiency
- An ability to investigate and follow up queries
- An interest in developing a long-term career
**Benefits**
- Highly supportive and fun team environment
- Dedicated Training Program for 6-8 Weeks, with one-on-one mentoring
- Internal Career Progression Opportunities Accessible
- Above market superannuation and other staff benefits
**APPLY**
**NOW **or for any enquiries, please contact
**Erin **at
**DFP**
**Recruitment** on
**03**
**5176**
**3140**. Your confidentiality is assured.
**Applications close 8.30am Thursday 11th May.**
Note: You may be required to provide evidence of your COVID-19 vaccination status.
We have other current jobs related to this field that you can find below
-
Contact Centre Consultant
3 weeks ago
Collingwood, Australia Bank Australia Full timePosted: 22/11/2023 Closing Date: 22/12/2023 Job Type: Permanent - Full Time Location: Head Office - Collingwood Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be...
-
Contact Centre Consultant
3 weeks ago
Collingwood, Australia Bank Australia Full timePosted: 03/06/2024 Closing Date: 03/07/2024 Job Type: Permanent - Full Time Location: Head Office - Collingwood Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be...
-
Contact Centre Consultant
3 weeks ago
Collingwood, Australia Bank Australia Full timePosted: 15/03/2024 Closing Date: 15/04/2024 Job Type: Permanent - Full Time Location: Head Office - Collingwood Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be...
-
Contact Centre Consultant
2 weeks ago
Collingwood, Australia Bank Australia Full timePosted: 19/04/2024 Closing Date: 19/05/2024 Job Type: Permanent - Full Time Location: Head Office - Collingwood Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be...
-
Contact Centre Consultant
2 weeks ago
Collingwood, Australia Bank Australia Full timePosted: 18/03/2024 Closing Date: 15/04/2024 Job Type: Casual Location: Head Office - Collingwood Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement...
-
Contact Centre Consultant
7 days ago
Collingwood, Victoria, Australia Bank Australia Full timePosted: 03/06/2024Closing Date: 03/07/2024Job Type: Permanent - Full TimeLocation: Head Office - CollingwoodJob Category: Banking and Financial ServicesDo you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a...
-
Contact Centre Consultant
7 days ago
Collingwood, Victoria, Australia Bank Australia Full timePosted: 18/03/2024Closing Date: 15/04/2024Job Type: CasualLocation: Head Office - CollingwoodJob Category: Banking and Financial ServicesDo you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating...
-
Contact Centre Consultant
7 days ago
Collingwood, Victoria, Australia Bank Australia Full timeDo you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a fairer and more just world. We're growing fast as more people choose to align their banking with their values. We're a customer owned,...
-
Contact Centre Consultant
3 weeks ago
Collingwood, Australia Bank Australia Full timeDo you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a fairer and more just world. We’re growing fast as more people choose to align their banking with their values. We’re a customer...
-
Contact Centre Team Leader
4 weeks ago
Collingwood, Australia Bank Australia Full timePosted: 02/05/2024 Closing Date: 02/06/2024 Job Type: Permanent - Full Time Location: Head Office - Collingwood Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be...
-
Contact Centre Team Leader
1 week ago
Collingwood, Australia Bank Australia Full timePosted: 27/03/2024 Closing Date: 26/04/2024 Job Type: Permanent - Full Time Location: Head Office - Collingwood Job Category: Banking and Financial Services Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be...
-
Contact Centre Team Leader
1 month ago
Collingwood, Australia Bank Australia Full timeDo you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a fairer and more just world. We’re growing fast as more people choose to align their banking with their values. We’re a customer...
-
Contact Centre Team Leader
13 hours ago
Collingwood, Australia Bank Australia Full timeDo you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a fairer and more just world. We’re growing fast as more people choose to align their banking with their values. We’re a customer...
-
Contact Centre Team Leader
7 days ago
Collingwood, Victoria, Australia Bank Australia Full timePosted: 27/03/2024Closing Date: 26/04/2024Job Type: Permanent - Full TimeLocation: Head Office - CollingwoodJob Category: Banking and Financial ServicesDo you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a...
-
Store Consultant
3 weeks ago
Collingwood, Australia National Storage Full time**Exciting and Varied Role with Customer Service, Administration and Operational Tasks** **Permanent Full Time Role with No Nights, Sundays or Public Holidays for a Great Work/Life Balance** **Use your customer service skills, and vivacious personality to join our ever-growing team of Storage Consultants to help grow our business and put your stamp on the...
-
Management Consultant
2 months ago
Collingwood, Australia Redwood Business Consultancy Pty Ltd Full timeAn exciting new role has become available in our growing business. At Redwood Business Consulting Pty Ltd, we are a leading provider of home efficiency products including solar, home batteries and electric heat pumps to our customers, helping Australia to become more energy efficient. With increased growth we are looking to bring on an experienced Management...
-
Disability Services Officer
3 days ago
Collingwood, Australia Sherry Consultant Services Pty Ltd Full time**You will be required to;** - Plan, manage, evaluate and provide guidance to a team of support officers - Assess clients' needs and plan, develop and implement educational, training and support programs - Manage allocated resources and provide input to budget planning and estimates - Communicate, liaise and negotiate with consumers, families, staff,...
-
Qualified Marketing Specialist
1 week ago
Collingwood, Australia Sherry Consultant Services Pty Ltd Full time**Essential Requirements**: - Proven digital marketing experience across multiple channels, including inbound marketing, direct response campaigns, content driven campaigns, SEM, SEO, display, paid social, and landing page optimisation and good understanding of analytics and reporting - Proven content marketing experience and ability to develop and execute...
-
Workforce Australia Employment Consultant
4 weeks ago
Collingwood, Australia APM Full timeAre you ready to make a difference in the lives of others, and your own? As an Employment Consultant your role will be to help job seekers become work ready and find suitable and sustainable employment. APM delivers Employment Services Programs from over 400 sites nationally and you’ll be based at our Collingwood, VIC site. We lift people up, supporting...
-
Workforce Australia, Employment Consultant
4 weeks ago
Collingwood, Australia APM Full timeAre you ready to make a difference in the lives of others, and your own? As an Employment Consultant your role will be to help job seekers become work ready and find suitable and sustainable employment. APM delivers Employment Services Programs from over 400 sites nationally and you’ll be based at our Collingwood,VIC site. We lift people up, supporting...