Assistant Night Manager

4 days ago


Sydney, Australia Accor HQ Full time

**Pullman Sydney Airport**

Pullman Sydney Airport is the only luxury 5 star hotel in the area, boasting 229 rooms, an Executive Lounge, Mobius Bar & Grill and 3 versatile conference rooms.

**Your Role**

We are looking for a Full time Assistant Night Manager to work alongside the Night Manager to lead our friendly, dynamic Front Office Team and be responsible for the overnight operation of the hotel.

As the Assistant Night Manager, your tasks and responsibilities will include, but not be limited to;
- Assisting with check-in and check-out of guests, ensuring all procedures are adhered to
- Fostering strong communication between the Night team and other hotel departments
- Drive loyalty sign ups in line with targets and associated initiatives
- Lead by example when attending to guest requests, being proactive and resourceful
- Take initiative to ensure that interactions with our guests are positive and productive
- Actively resolve guest complaints and challenges to high levels of satisfaction
- Provide guidance, supporting training and leading the team
- Take responsibility for the night audit function alongside the Night Manager, ensuring that all auditing income and revenue reporting are collated to a high level of accuracy.
- Being on top of controlling costs such as wages, expenses etc.
- Own the process of setting, implementing and reviewing service standards for the night team
- Assist other areas of the hotel during peak times when needed, to eliminate potential issues and ensure high levels of guest service
- Be responsible for the health and safety of all patrons, guests and staff members

**We’re looking for someone who is;**
- Guest Obsessed
- Resilient in nature - no problem or task is too great
- A fantastic communicator with the ability to initiate conversations with guests and team members
- Detail orientated and loves the challenge of owning the operation and night audit with your team.
- Experienced in a similar role or environment
- Great with time management and a multi-tasking guru
- Outcome driven when it comes to performance and results
- Experienced in Fidelio or Opera PMS, hotSOS
- A current NSW RSA and Senior First Aid Certificate holder (ability to obtain)
- A holder of an Open manual driver licence
- A night owl - working overnights (10.30pm - 6.30am) and the flexibility to work varied shifts, including weekends and Public Holidays as per business demands
- Able to work in Australia (full unlimited working rights)

**What's in it for you?**

You will be joining a fun, experienced and passionate hotel team, located within very close proximity to Mascot train station. **We will provide you with uniform, dry cleaning, career development opportunities with international AccorHotels group, industry discounts in over 100 countries and access to discount with our numerous partners.**

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.



  • Sydney, Australia Hilton Full time

    Assistant Night Manager An Assistant Night Manager assists in the night-hour supervision of the Front Office Team to ensure Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Assistant Night Manager, you are responsible for managing the first impressions of...


  • Sydney, Australia Hilton Full time

    An Assistant Night Manager assists in the night-hour supervision of the Front Office Team to ensure Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Assistant Night Manager, you are responsible for managing the first impressions of our Guests by performing...


  • Sydney, Australia The Tank Stream Hotel Full time

    **Assistant Night Manager** **Role** **Key Responsibilities of this role include: -** - Team Leader, Supervisory levels or people who wish to work only at night because of family commitments are strongly encouraged to apply - Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety. - Check accommodations,...


  • Sydney, Australia PARKROYAL Darling Harbour Full time

    Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. In Australia, Pan Pacific Hotels Group operates 6 Hotels including PARKROYAL Darling Harbour, conveniently located in the Sydney CBD. The Hotel features 341 guest accommodation rooms, 7 meeting spaces, our Barkers...


  • Sydney, Australia PARKROYAL Darling Harbour Full time

    Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. In Australia, Pan Pacific Hotels Group operates 6 Hotels including PARKROYAL Darling Harbour, conveniently located in the Sydney CBD. The Hotel features 341 guest accommodation rooms, 7 meeting spaces, our Barkers...


  • Sydney Olympic Park, Australia PULLMAN Full time

    **Company Description** AccorHotels Sydney Olympic Park encompasses three distinctly #ICONIC brands - Pullman, Novotel & Ibis. No two days are the same in this rewarding work environment at the heart of Sydney’s Olympic Park, where many of Australia’s most exciting music, sporting and lifestyle events are held. Reporting to the Night Manager, you will...


  • Sydney, Australia Capella Hotel Group Full time

    Sydney, NSW, AUS_ - _per year_ - _Salary_ - _Full Time_ **About Capella Hotels and Resorts.** Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned...


  • Sydney, Australia M GALLERY Full time

    Company Description Where rich history meets modern elegance, **_The Porter House Hotel _**pays tribute to its heritage beginnings, from tobacco and leather trade to the trail of wonder of spice and spirit merchants. From the moment you set foot inside, you will be enticed to discover more, always surprising and always something to come back for. Positioned...


  • Sydney, Australia Crowne Plaza Hotels & Resorts Full time

    Nestled in the heart of Sydney's vibrant Darling Harbour, Crowne Plaza is where modern luxury meets warm hospitality. As part of the IHG family, we pride ourselves on delivering exceptional service and creating memorable experiences for our guests. **The Role**: As Assistant Night Manager, you will play a pivotal role in ensuring the smooth operation of the...


  • Sydney, Australia Crowne Plaza Hotels & Resorts Full time

    Crowne Plaza Darling Harbour is a premier hotel destination in the heart of Sydney. We pride ourselves on providing exceptional guest experiences and maintaining the highest standards of hospitality. **Position Overview**: We're seeking a dedicated Part-Time Assistant Night Manager to oversee night operations, ensure guest satisfaction, and support the...

  • Night Manager

    2 months ago


    Sydney, Australia TFE Hotels Full time

    **Adina Apartment Hotel Darling Harbour** Are you willing to embrace the dark side? It’s not what you might think - and, guaranteed, more than you expect - if you’re ready to step up as Night Manager at Adina Apartment Hotel Darling Harbour. We’re looking for a unique all-rounder and quintessential people person. You’re self-assured and...

  • Night Manager

    2 months ago


    Sydney, Australia TFE Hotels Full time

    Are you willing to embrace the dark side? It’s not what you might think - and, guaranteed, more than you expect - if you’re ready to step up as Night Manager at Adina Apartment Hotel Darling Harbour. We’re looking for a unique all-rounder and quintessential people person. You’re self-assured and level-headed and you shine when the stars come out....

  • Night Manager

    2 months ago


    Sydney, Australia Accor Apartments & Realty Full time

    The Sebel Quay West Suites Sydney, where chic style meets unmatched sophistication. Nestled in the historic Rocks district and just moments from Circular Quay, our hotel offers breathtaking views of the Sydney Opera House and Sydney Harbour Bridge. Our contemporary one - and two-bedroom apartments provide a luxurious retreat for our guests, while The...

  • Night Manager

    22 hours ago


    Sydney, Australia UniLodge Full time

    Full-time Opportunity - Based at the** **_University of Sydney - Camperdown_** UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; it’s a very exciting time to join the UniLodge team! We are seeking a Night Manager to join our...

  • Hotel Night Manager

    7 months ago


    Sydney, Australia Public Hospitality Group Full time

    We are seeking a motivated and reliable Night Manager who is passionate about guest service to work across our boutique accommodation projects. **ABOUT THE ROLE** The Night Manager represents the Hotel leadership in their absence between the hours of 11pm to 7.00am Confident and considered, you’re at ease with people from all walks of life whilst...

  • Night Manager

    3 months ago


    Sydney, Australia AccorHotel Full time

    **Company Description** Accor Hotels is the world’s largest and fastest-growing hotel group with a network of more than 5000 properties in over 100 countries. Centrally located in the heart of Darling Harbour, Novotel & ibis Sydney Darling Harbour includes not 1 but 2 of Sydney's most popular Hotels. We offer exceptional opportunities for career...

  • Night Manager

    2 days ago


    Sydney, Australia Veriu Full time

    Posted: 02/01/2025 Closing Date: 30/01/2025 Salary: $29.70 - $29.70 Job Type: Permanent - Part Time Location: Sydney Metropolitan Job Category: Front Office **We are Veriu Group (pronounced 'Very You')!** Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people...

  • Night Manager

    4 months ago


    Sydney, Australia Hilton Full time

    Night Manager A Night Manager is the first point of contact for any general management related queries and overall hotel operations concerns that arise outside normal operating hours. **What will I be doing?** As a Night Manager, you're the first point of contact for any general management related queries that arise outside normal operating hours. The...

  • Night Manager

    2 months ago


    Sydney, Australia Hilton Full time

    Night Manager A Night Manager is the first point of contact for any general management related queries and overall hotel operations concerns that arise outside normal operating hours. **What will I be doing?** As a Night Manager, you're the first point of contact for any general management related queries that arise outside normal operating hours. The...

  • Night Manager

    7 months ago


    Sydney Olympic Park, Australia AccorHotel Full time

    **Company Description** At Accor, creating exceptional guest experiences is an obsession. Everything we do, we do to ensure our guests Feel Welcome and Feel Valued. With over 4,000 properties across 90 countries, we are a true international brand. Pullman, Novotel and Ibis Hotels Sydney Olympic Park form part of the most unique Hotel precinct in NSW, being...