Case Manager Level 1
7 months ago
**CTP Case Manager | QLD - Brisbane**
- Put the customer at the heart of everything you do
- Feel empowered to make a positive impact
- Be trusted to do what’s right
**Are you looking for an organisation that has a high level of Integrity and professionalism?**
As a CTP Case Manager you will be building effective working relationships with a variety of key stakeholders, including injured claimants and/or their lawyers, and reviewing treatment requests and organising investigations into claims with a focus on proactive claims management.
**You'll be responsible for**:
- Manage your own CTP claims portfolio from lodgement to finalisation
- Build effective working relationships with a variety of key stakeholders, including injured claimants and/or their lawyers, rehabilitation advisors and medical professionals, to drive successful rehabilitation and return to work outcomes
- Review treatment requests and organise investigations into claims with a focus on proactive claims management
- Make settlement offers, attend informal and settlement conferences to progress claims towards finalisation
- Attend conferences with counsel, expert witnesses, and lawyers
**Important to your success**:
- Proven para-legal personal injury experience (preferred)
- Excellent customer service and communication skills
- Negotiation and conflict resolution skills
- Time management skills and a proactive approach
- Ability to work in a high-pressure environment
- Skills to manage a target driven case load
- Ability to take ownership of assigned tasks
**What's on offer?**
- **Full-time permanent** opportunity
- An exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth
- On-going training and development opportunities
- Be a part of a successful team delivering customer satisfaction and service expectations
**CTP Case Manager | QLD - Brisbane**
- Put the customer at the heart of everything you do
- Feel empowered to make a positive impact
- Be trusted to do what’s right
**Are you looking for an organisation that has a high level of Integrity and professionalism?**
As a CTP Case Manager you will be building effective working relationships with a variety of key stakeholders, including injured claimants and/or their lawyers, and reviewing treatment requests and organising investigations into claims with a focus on proactive claims management.
**You'll be responsible for**:
- Manage your own CTP claims portfolio from lodgement to finalisation
- Build effective working relationships with a variety of key stakeholders, including injured claimants and/or their lawyers, rehabilitation advisors and medical professionals, to drive successful rehabilitation and return to work outcomes
- Review treatment requests and organise investigations into claims with a focus on proactive claims management
- Make settlement offers, attend informal and settlement conferences to progress claims towards finalisation
- Attend conferences with counsel, expert witnesses, and lawyers
**Important to your success**:
- Proven para-legal personal injury experience (preferred)
- Excellent customer service and communication skills
- Negotiation and conflict resolution skills
- Time management skills and a proactive approach
- Ability to work in a high-pressure environment
- Skills to manage a target driven case load
- Ability to take ownership of assigned tasks
**What's on offer?**
- **Full-time permanent** opportunity
- An exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth
- On-going training and development opportunities
- Be a part of a successful team delivering customer satisfaction and service expectations
**Job Level**:
- Entry Level
**Location**:
- Brisbane, QLD, AU, 4000**Area of Expertise**:
- Customer Services & Claims
**Unit**:
- Allianz Australia
**Employing Entity**:
- ALLIANZ AUSTRALIA SERVICES PTY LTD
**Job Type**:
- Full-Time
**Remote Job**:
- Hybrid working
**Employment Type**:
- Permanent
**ID**:
- 46920
**Position Cluster**:
- Non-Executive
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