Quality and Compliance Officer 100784

2 months ago

Broadmeadows, Australia Hume City Council Full time

**$95,195 - $102,884 per annum plus super in accordance with experience and qualification (Band 6)**:

- ** Full time, permanent role**:

- **Be part of the amazing Healthy Ageing team**

Hume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

This is your opportunity to join a forward-thinking team comprising passionate and dedicated individuals who are focussed on the delivery of quality and innovative services in leading the development and ongoing implementation of all aspects of quality and compliance across the Aged and Disability Services Unit, with a major focus on Aged Care.

The role will facilitate and support the achievement of successful quality audits and accreditation requirements, quality principles and compliance with legislation, regulations, and will ensure compliance of management systems and continuous improvement in practice.

**What you'll be doing**:

- Advise and support coordinators in the development and implementation of effective and appropriate corrective strategies in response to less-than-optimal performance and outcomes data within the Unit.
- Ensure that the Unit coordinators have a clear understanding of the mandatory compliance and auditing processes.
- In collaboration with the unit coordinators develop and maintain unital Standard Operating Procedures.
- Monitor the implementation of council and Unit plans including the Quality and Continuous Improvement Plan within the Unit.
- In conjunction with the leadership group oversee collection and reporting of quality and continuous improvement performance and outcomes data within the Unit.
- Develop and utilise effective communication with the leadership team to ensure effective implementation of systems and processes.
- Actively foster a learning environment and contribute to regular learning opportunities for colleagues.

**Key skills and experience you'll bring to the role**:

- Degree or diploma in Allied Health or Community Services, together with proven experience in change management and service development or lesser qualifications with extensive experience.
- Experience with the development and implementation of Staff Education and Training Programs.
- Excellent written and verbal communication, including the ability to communicate complex information effectively with a range of stakeholders and in a range of formats.
- Experience in the leadership or influencing of staff.
- Intermediate level of proficiency in a Microsoft Office environment.
- Current Driver's Licence.
- Current Police Check
- Current Employment Working with Children's Check
- For any enquiries, please contact Brooke Watson on 0437 063 275._

**Why Hume City Council?**

A leader in local government, we're committed to creating an inclusive and collaborative work environment that is guided by our values:
**We're better, every day**: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

**We're in it together**: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

**We show up**: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

**All for Hume**: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

Applications Close: 07 Mar 2024

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