Service Desk Officer

1 month ago


Salisbury, Australia EGR Group Full time

The **Australian owned EGR group** is a market innovator and leader in manufacturing **since 1973**. Our business is **well established domestically and internationally** in North America, Asia and Europe with wholly owned operations, employing 1000 people worldwide.

EGR's innovative product development has made our automotive accessory products such as bull bars, side steps, canopies, tonneaus, RollTracs, and body kits.

**About The Position**:
We currently have an exciting opportunity for a passionate, intuitive and energetic professional to join our team as an Service Desk Officer. This position is in an established team, presenting a fantastic opportunity for someone with a passion for IT, problem-solving and customer service to increase their skill set and advance their career with a large organization.

**Duties**
- Service Desk first-line support, answering incoming calls, logging tickets, performing first-level triage.
- Deliver first-line support of printers and peripherals within the business.
- Support the IT Manager with administrative duties as required.

**Skills & Experience**
- Tertiary qualification/Bachelors Degree in IT.
- Experience in an IT Service Desk Environment highly regarded.
- Experience in troubleshooting highly regarded.
- Positive, can-do attitude with a strong interest in developing IT skills.
- Excellent Problem solving and analytical thinking skills.
- Strong written and verbal communication skills
- Sound knowledge in Microsoft Office Suite/Office 365.

**Culture**

At EGR, we are always seeking innovative and forward-thinking individuals to join us on our journey. Our culture is unique; it's nimble, results-driven and dynamic. We are undergoing significant change in our IT strategy and systems and are looking for someone who is flexible and adaptable and thrives on change in a high performance environment.

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Salisbury, QLD 4107: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Advanced Diploma / Associate Degree (preferred)

**Experience**:

- Service Desk Environment: 1 year (preferred)
- Software troubleshooting: 1 year (preferred)
- Microsoft Office: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person



  • Salisbury, Australia Relationships Australia South Australia Full time

      Ongoing, Part Time or Full Time Position Available (60.8 to 76 fortnightly hours). $64,392 per annum pro rata + Super + Salary Packaging* (to increase your take home pay). Located in Elizabeth & Salisbury.   We are seeking a dedicated Client Services Officer to deliver on-site, client-centric service and administrative support across the range of...


  • Salisbury, Australia Randstad Australia Full time

    About the Company Our leading manufacturing client is looking for a new team member to join their service team as part of their after sales service. Our client takes pride in developing and training team members towards strategic growth of their business. The client is invested in continually training the right candidate for progression who exhibits the...


  • Salisbury, Australia Randstad Australia Remote Work Freelance Full time

    About the Company Our leading manufacturing client is looking for a new team member to join their service team as part of their after sales service. Our client takes pride in developing and training team members towards strategic growth of their business. The client is invested in continually training the right candidate for progression who exhibits the...


  • Salisbury, Australia Finselect Group Pty Ltd Full time

    **Client Services Officer** - Join a team who share a commitment to making a difference! - Thrive with a hybrid working arrangement structure! - Work for a company that develops and promotes its own talent! **We're growing, and we want you to be a part of it!** An enriching opportunity awaits you in our National Client Services Implementation team. If you...


  • Salisbury, Australia Australian Migration Options Pty Ltd Full time

    **Job Type**: Casual **Salary**: $20.00 - $25.00 per hour Ability to commute/relocate: - Salisbury, SA 5108: Reliably commute or planning to relocate before starting work (required) Application Question(s): - Do you have any multicultural experience/training in previous workplaces? **Experience**: - MS Office: 2 years (preferred) - Front desk: 2 years...


  • Salisbury, Australia Westpac Banking Corporation Full time

    Customer Service Officer - **Join a supportive team in our Salisbury branch.**: - **Permanent part time position - 33.5 hours per week.**: - **Ongoing training and development available to grow your career.** **How will I help?** You'll be the face of SA Bank - working in-branch to help our customers achieve their financial goals. How will you do it? By...


  • Salisbury, Australia Workskil Australia LTD Full time

    **About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a full time, ongoing basis and...


  • Salisbury, Australia Randstad Full time

    About the Company Our leading manufacturing client is looking for a new team member to join their service team as part of their after sales service. Our client takes pride in developing and training team members towards strategic growth of their business. The client is invested in continually training the right candidate for progression who exhibits the...


  • Salisbury, Australia SA Government -SA HOUSING AUTHORITY Full time

    **SA Housing Authority** **Job reference**: 575136 **Location**: 5000 - ADELAIDE, 5043 - MARION, 5092 - MODBURY, 5108 - SALISBURY, 5112 - ELIZABETH **Job status**: Ongoing **Eligibility**: Open to Everyone **About SA Housing Authority** SA Housing Authority is a modern, professional, effective, and high performing organisation that is a leader in...


  • Salisbury, Australia ALSCO PTY LIMITED Full time

    **The Company**: 27 branches. 48,000 satisfied clients. Alsco has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963. The Alsco group consists of: Alsco, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector,...


  • Salisbury, Australia Woolworths Full time

    **Customer Service Team Member**: Be it the checkout or customer service desk, you’re all about going the extra mile to serve our customers. As part of this role, you may be required to collect trolleys from around the store, the connecting car park and surrounding areas. Rotation in all areas is a team effort, from customer queries to scanning groceries,...


  • Salisbury, Australia Top Office Group Full time

    A permanent full-time opportunity has become available with a market leading manufacturer of generators. With over 30 years history, this company is 100% Australian owned and represents some of the world’s leading brands including Cummins, Caterpillar Electric, Kubota, Hyandai and Briggs and Stratton. This role will be based at their office in Salisbury...


  • Salisbury, Australia TR3 Recruitment Full time

    Are you a customer service superstar looking for a flexible opportunity with one of Australia’s largest banks? YOU | Bring your experience and passion for customer service excellence to this great opportunity to work in a customer focussed, retail banking environment. Your positive attitude, ability to liaise confidently with customers and ability to...


  • Salisbury, Australia SA Government -SA HEALTH Full time

    **SA Health** **Job reference**: 847703 **Location**: 5108 - SALISBURY **Job status**: Ongoing **Eligibility**: Open to Everyone - **Women's and Children's Health Network, Child and Family Health Service (CAFHS) - Salisbury**: - **Salary - Classification - ASO2 - Administrative Services Officer L2 - $56,987 to $61,301 pro rata**: - **Employment Part...

  • Purchasing Officer

    1 day ago


    Salisbury, Australia FINDMEA Full time

    **Location**: Salisbury **Type**: Contract **Post Date**: Thu Jan 12 00:22:54 2023 **Ref**: 200012688 We currently have an **Opportunity** for a **Purchasing Officer** based in our Salisbury (Brisbane) office. Our client is a **Leading Australian Steel Distributor**, manufacturing of steel tube & pipe with **Nationally** recognised brands. You will play...


  • Salisbury, Australia M2P Engineering Full time

    **About M2P** **Established in 2017, M2P Engineering has become a leading provider of end-to-end engineering, construction, and maintenance services to a wide variety of clients within the minerals, mining, materials handling & water treatment sectors. We support major projects nationally and have branch facilities located in NSW, WA & QLD with our head...


  • Salisbury, Australia City of Salisbury Full time

    You are passionate about all thing's customer service, admin operations and supporting your team. Your people skills are second to none. You are a highly organised person that enjoys delivering on your administration tasks in a timely and accurate manner. You are courteous, empathetic, professional as you go about supporting your team and engaging with...


  • Salisbury, Australia ALSCO PTY LIMITED Full time

    **The Company**: 27 branches. 48,000 satisfied clients. Alsco has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963. The Alsco group consists of: Alsco, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector,...


  • Salisbury, Australia ALSCO PTY LIMITED Full time

    **The Company**: 27 branches. 48,000 satisfied clients. Alsco has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963. The Alsco group consists of: Alsco, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector,...

  • Inventory Officer

    3 days ago


    Salisbury, Australia Lyndons Full time

    Salisbury - Full TimeThe role: Inventory Admin Officer To maintain the accuracy and integrity of our inventory data and systems. The primary responsibility of this position is to update and manage the inventory Masterfile, ensuring that its information is accurate at all times to enable all systems to use this data in generating sales, managing customer...