Junior Manager Part Time
6 months ago
Freak Entertainment Pty Ltd
About FREAKFREAK combines cutting edge multiplayer virtual reality games, incredible 4D effects and curated physical spaces to help you step beyond reality.Team up with your friends as you fight a zombie apocalypse, explore lost worlds, or solve out of this world mind bending puzzles together. And share the stories afterwards.FREAK is growing quickly with more venues on the way.FREAK is looking for a new Part Time Junior Manager/Supervisor at our Sydney venue in Penrith reporting to the Venue and Operations Manager.The RoleWe are looking for cool gamers, tech minded, who are outgoing, down to earth and social. You will be required to work on the sales desk, brief customers, set up games, troubleshoot the technology and ensure a smooth and enjoyable experience for all customers. You will also be required to do some administration and open close shifts.Razor sharp, customer focus and excellent communication skills are a must You will play a crucial part in growing FREAK as must do activity. The majority of shifts will need to be on a weekend basis.
Objectives Create memorable experiences through outstanding customer service
Drive sales with a positive "can do" attitude and suggestive selling
Positively promote the business, with every customer interaction
Key holder and supervisor responsibilitiesResponsibilitiesWork as part of a dynamic team
Be punctual and take pride in your appearance
Booking customers onsite and via phone
Briefing customers and running games
Technology operations and 1st level troubleshooting of computer equipment
Open and Close shop
Must have experience
Minimum 2 years in the workforce
Customer service background, with relevant experience in the activity, leisure, gaming, entertainment, tourism, hospitality, sales or retail industries
Animation experience
PC based gaming. You should be an avid gamer and with a good level of VR competency
**Job Type**: Part-time
**Salary**: $27.00 per hour
Expected hours: 20 - 27 per week
**Experience**:
- Customer service: 2 years (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
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