Specialist Contractor Management Support

2 weeks ago


Perth, Australia Rio Tinto Full time

**Specialist Contractor Management Support**
- Drive contractor safety and engagement
- Partner with our suppliers and operations across our iron ore business to ensure our contractor workforce is working seamlessly on our sites and going home healthy every day
- Perth based role | Permanent Full Time

**About the role**

**Finding better ways to provide the materials the world needs.**

Contractors make up 50% of our workforce. The Contractor Management division has been designed to improve how our operations work with this critical element of our labour team, ensuring they are ready to work on site and go home safely at the end of every shift.

We are looking for **Specialist Contractor Management Support** to work with our suppliers and site personnel to ensure they are effectively using the 5 steps of contractor management processes, information systems and tools to support the safe operation of our suppliers on site. You will be involved in solving problems through to resolution, ensuring compliance, onboarding suppliers to CES, coaching/training, supporting the P2P cycle etc with a view to ensuring the suppliers’ experience working with RTIO is as smooth as possible.

This is an opportunity to work with a diverse group of stakeholders. Reporting to the **Superintendent Contractor Management Support**, you will:

- Provide an end to end break/fix issue resolution service to queries from suppliers and RTIO personnel
- Train suppliers and site personnel to effectively use the RTIO CM Systems
- Provide assurance between MSERV and RTP for VVS creation and updates
- Prepare and onboard new suppliers to Track and support them to become efficient users of the Track platform, including leading training and information sessions with suppliers
- Monitor and continually improve the support processes

**What you’ll bring**

We are looking to build a team with a variety of complimentary skillsets. To be successful you will need to bring 1 or more of the following:

- Understanding of the RT 5 steps of CM, preferably with experience in actively using them
- 2-3 years in a support or end user service type role
- Background in one or more of the following an advantage: supplier onboarding/compliance, acting as a site based company representative, the purchase to pay cycle, site administration or planning related to shuts and management of our category 3 labour force
- Knowledge of one or more of the CES platforms, namely Track, Avetta or Proof of Presence
- Proven analytical and problem solving skills
- Outstanding communication and influencing skills

**What we offer**
- A work environment where safety is always the number one priority
- Flexible working from home arrangements as per operational requirements
- 18 weeks of gender-neutral and equal paid parental leave, with continued superannuation contributions whilst employees are on unpaid or half paid parental leave
- A competitive base salary reflective of your skills and experience with annual incentive program
- Comprehensive medical benefits including subsidised private health insurance for employees and immediate family
- Attractive share ownership plan
- Company provided insurance cover
- Extensive salary sacrifice & salary packaging options
- Career development & education assistance to further your technical or leadership ambitions
- Ongoing access to family-friendly health and medical wellbeing support
- Leave for all of life’s reasons (vacation/annual, paid parental, sick leave)
- Exclusive employee discounts (banking, accommodation, cars, retail and more); and
- Local relocation packages offered for Australian residents only

**About Rio Tinto**

Rio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals and other materials needed for the global energy transition and for people, communities, and nations to thrive. We have been mining for almost 150 years and operate with knowledge built up across generations and continents.

Our purpose is finding better ways to provide the materials the world needs - striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can’t do it on our own, so we’re focused on creating partnerships to solve problems, create win-win and meet opportunities.

**Where you’ll be working**

In the Pilbara region of Western Australia, we own an integrated portfolio of iron ore assets: a world-class, integrated network of 16 mines, four independent port terminals, a 1,700 kilometre rail network and related infrastructure - all designed to respond rapidly to changes in demand.

We are one of the world’s leading producers and exporters of iron ore.

This role is Perth based directly supporting our Pilbara operations. Some travel may be required to ensure ongoing and effective engagement with the Contractor Management division’s di



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