Bell Captain

3 weeks ago

Melbourne, Australia Novotel Melbourne Central Full time

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

**Job Description**:
Always lending a helping hand with a smile. As a Bell Captain, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as they arrive.

What is in it for you:

- Employee benefit card offering discounted rates in Accor worldwide from day one.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

What you will be doing:

- Ensure the smooth and efficient operations of the Concierge team.
- Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests.
- Lead by example when attending to guest requests.

**Qualifications**:
Your experience and skills include:

- Having a genuine love of Melbourne and a desire to share your knowledge with our guests.
- Hold full manual driver’s license essential.
- Have the ability to work rotating 7 day roster.
- Be customer focused.
- Have great attention to detail.
- Be reliable and well groomed.

Be a strong team player with excellent communication and interpersonal skills.

Additional Information

Our Hotel

Novotel and Ibis Melbourne Central is a dual branded hotel with 473 rooms conveniently located in the CBD.

We have a tight knit culture of collaboration between departments. Our team is a very diverse and dynamic team, always looking for opportunities to exceed our guests’ expectations.

Everything we do, we do to help make our guests and our people feel welcome and feel valued to give them the best experience they deserve

Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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