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Customer Screening Officer

4 weeks ago

Newcastle, Australia MBC Recruitment Full time

Permanent Part-Time roles
- Opportunity to improve the quality of life of your customers
- $55,000 per annum

**Position**: Customer Screening Officer (CSO)

**Start**: ASAP

**Duration**: Permanent Part-Time

**Salary**: $55,000 per annum + superannuation

**Locations**: Newcastle Region - Singleton, Salamander Bay, Green Hills and Kotara

**Overview**

Our Client is one of Australia's leading retail hearing health providers. In this role, you will have the opportunity to change lives by supporting customers and their families living with a hearing loss. As a CSO, you will have the opportunity to work at multiple sites.

**Key Objectives**
- Drive lead generation daily by talking to potential customers
- Work with the store team to achieve targets
- Support the Customer Engagement Manager and Clinician (Audiologist) by scheduling and following up appointments for potential customers
- Complete daily operational processes and develop store strategies to increase customer leads, expand store traffic and optimise profitability

**Essential Criteria**
- An outgoing and motivated personality where you are comfortable engaging face-to-face with potential customers on a daily basis
- Previous experience meeting and exceeding business targets
- Strong listening & communication skills and problem-solving ability
- Availability to work Full Time retail hours on a rotating roster
- Someone who is willing to travel to **multiple stores in the surrounding areas** if required
- Basic computer literacy

**Our Client Offers**
- Achievable monthly and yearly incentive programs
- Comprehensive training and career development
- Great career growth opportunities and progression planning
- Be part of a diverse, collaborative, and supportive team who are passionate about the work they do
- Opportunity to work in a business that genuinely enables you to change a customer’s life daily
- National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
- Right to Work in Australia
- Reference checks

Job Code: 528574

Recruitment - Singleton, Salamander Bay, Green Hills and Kotara

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