Wil Administration Officer

3 months ago

Melbourne, Australia RMIT University Full time

Overview:

- Administrative Services Officer, commencing as soon as possible.
- Hybrid ways of working
- Based at the Melbourne CBD Campus

About RMIT

RMIT offers life-changing experiences for our students, and helps shape the world with research, innovation, teaching and industry engagement. With strong industry connections forged over 130 years, collaboration with industry remains integral to RMIT’s leadership in education, applied and innovative research, and to the development of highly skilled, globally focused graduates.

Our Values inspire us, wherever we are in the world, and guide how we live and work together.

Imagination. Integrity. Courage. Passion. Impact. Inclusion.

About the College of Design & Social Context

RMIT’s College of Design & Social Context brings together creative and practical study in the fields of design, technology and society. Comprised of nine schools, the College encompasses a wide variety of disciplines of the built environment, education, media & communication, global & social studies and across all fields of art and design. It is this breadth of expertise and the shared commitment to addressing the most urgent challenges and opportunities of our time through interdisciplinary collaboration that gives the College its unique identity.

Our work makes substantive contributions to sustainability and regenerative futures, global and social justice agendas and exploring the nexus of technology and the human experience. We seek to deepen our understanding and offer possible paths forward for society by addressing these issues with imagination, rigour, and practicality. We do this through excellence in education and research that is future-focused, industry-connected and community engaged.

For more information see

About the position

The Work Integrated Learning (WIL) administration officer shares responsibility for supporting first class field education and experiences for GUSS students across all programs, modes and locations. The incumbent will provide timely and accurate information, advice and service to both internal and external clients of the School of Global, Urban and Social Studies.

The incumbent will have close working relationships with the Associate Deans, Program Managers, professional and academic staff.

About You

As a Work Integrated Learning (WIL) administration officer, your work would be centered around data management including cross checking records in InPlace, CRM and using our Smartsheets. You may also be required to engage with students through enquiry handling and select WIL academics within the School.

Key Responsibilities
- Provide administrative support to the full range of student work integrated learning options available to GUSS students across all programs, models and locations.
- Maintain WIL data by accurately recording student activity in required systems and ensure workplace compliance requirements are met by participants.
- Participate as an effective and flexible member of the team and contribute to a culture of collaboration and continuous improvement through assisting with streamlining processes, communication lines and support services, and participating in key RMIT forums as required;
- Prepare a range of written communications that may require interpretation and advice on issues relating to University Policy and Procedure when it comes to WIL, referring more complex matters onto more senior members of the team as required.
- Actively participate in School’s continuous improvement processes, identifying opportunities for improvement, providing feedback to relevant areas and contributing to the streamlining of academic service processes, communication lines and support services.
- Maintain effective working relationships with all relevant stakeholders; use effective and appropriate communication in dealing with internal and external contacts.

Key Selection Criteria

1. Experience in working accurately with detailed information and providing high-level administrative support in a WIL and/or mobility environment within a university or similar large and complex organisation.

3. Well-developed interpersonal and problem-solving skills, with the ability to take the initiative in identifying and pursuing opportunities to improve existing practices and services.

4. Ability to build and maintain effective and productive relationships with a wide range of groups, both internal and external to the University.

6.Proven ability to work effectively as a flexible team member committed to achieving own and work team goals and priorities, and to continuous improvement.

7. Ability to prioritise tasks and meet deadlines in a demanding environment.

Knowledge and understanding of the tertiary education sector.

**Qualifications**:
A tertiary qualification in office practice or office management, and/or significant practical experience in an administrative role in a tertiary institution.

To Apply

Please submit your CV, covering letter a

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