Manager
6 months ago
The purpose of this position is to lead improvements in operational service delivery activities and strategic directions for Probation and Parole. The position ensures timely and effective identification and practical resolution of operational practice issues, and provides high-level expert advice to the Assistant Commissioner, Probation and Parole staff and other QCS divisional units regarding operational practice enhancements. This position also manages projects in relation to the ongoing improvement and effectiveness of Probation and Parole.
**In this role you will**:
- Provide advice, support and training to staff involved in offender management nactivities, in line with established frameworks for offender management.
- Monitor the quality of offender management and operational practice activities, identify relevant trends and issues and develop strategies to improve the quality, effectiveness and consistency of offender management practices.
- Provide feedback to Regional Managers and District Managers regarding operational practice issues
- Provide high level, expert appraisal of operational practice issues to the Deputy Commissioner and other Senior Executives on an on-going basis, to support decision making and inform process change
- Undertake environmental scanning on issues and trends impacting on probation and parole and custodial operations and provide a strategic analysis of variations and trends in organisational practice for Senior Executives
- Develop and implement innovative and practical strategies, which support best practice in integrated offender management, to address identified operational practice issues
- Lead an environment of organisational efficiency and effectiveness through Executive and Regional Managers forums
- Manage the performance appraisal and development of staff in conjunction with other centre managers and develop and foster a working environment which is motivated, productive and committed to service delivery as well as compliant with quality human resource management
- Provide high level operational analysis and advice to senior management enabling them to deliver quality, cost effective services that are consistent with Agency strategic and operational objectives
- Develop and maintain appropriate reporting systems and processes to facilitate effective performance, financial and resource management
**How to apply**:
To be considered for this role, please provide the following information to the selection panel for assessment of your suitability:
- Your current resume, including two referees who can attest to your performance and conduct in the workplace.
Applications will remain current for 12 monthsThis work is licensed under a Creative Commons Attribution 3.0 Australia License.
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