Customer Service Assistant

5 months ago

Bondi Junction, Australia Take Two Marketing & Events Full time

Are you a super organised, **customer service expert** looking for new challenges in one of the most dynamic industries out there?

Who are we? As a family owned Australian business we are all about making sure that our customers feel as though they are a part of our family, we express this through the products we design which are made to make everyday life that bit easier. We are all about the cookware, sleepwear, cleaning gadgets, you name it we have it. We express our passion and love by ensuring that our customers receive the best after care service.

Our office is conveniently located in the centre of **Bondi Junction**, 60 seconds from the train station, and is full of dynamic and hard-working individuals who all play a key role in the television advertising industry.

**Key Responsibilities**:

- **Investigate and resolve** customer enquiries according to established policies and procedures, work instructions and guidelines, in an effective and respectful manner
- Ability to **problem solve** and come up with solutions that best suit the scenario
- To ensure that we accommodate every customer's needs to the best that we can and assure that they receive the **best after-care service** that we can provide
- Being able to **work with other members of staff** in your team and communicate at all times where necessary. Be able to branch out any ideas or solutions that you think could benefit your team and the customers
- To have very clear **attention to detail** in regards to ensuring customer details are correct when importing and sending out items
- To make sure that you are always **organised** and have the ability to multitask.

**Key Skills**:

- Excellent communication, people and teamwork skills. The ability to share and communicate different ideas and solutions
- Excellent time management skills and the ability to multitask and navigate between systems and databases
- MUST have a professional approach and phone manner
- Reliable, committed & punctual
- Very strong work ethic
- Strong verbal & written communication skills
- Highly organized and an eye for accuracy and strong attention to detail
- Very strong team player
- Excellent communication and people engagement capability
- A strong work ethic that understands the importance of going above and beyond to satisfy the customer and exceed their expectation
- Be able to work efficiently under pressure
- Familiar with Microsoft Excel, Google Sheets etc and has general computer skills
- Be driven by a passion for speaking to customers using empathy

**Experience**:

- **Minimum 1 year** in a customer service role
- Student Visas / Working Holiday Visas accepted

If you think you meet the above and would like to be considered for a position **APPLY TODAY.**

**Pay**:$29.23ph Weekdays (Weekend & Public Holiday rates higher)

*Under 21's rates differ slightly based on the rates set by the Fair Work Ombudsman
- Mon - Sun between 8am-6pm (shifts)
- Must be available on Public Holidays
- Must be available during our busiest sales periods (Christmas, New Years, Easter etc)

**Job Type**: Casual

**Salary**: From $29.23 per hour

Schedule:

- Monday to Friday
- Rotating roster
- Weekend availability

Supplemental pay types:

- Penalty rates

**Experience**:

- Customer Service: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Customer Service Representative

    7 days ago

    Bondi Junction, New South Wales, Australia Australia Post Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Australia Post. As a Retail Customer Service Officer, you will play a vital part in delivering exceptional customer experiences and providing top-notch service to our customers.Key ResponsibilitiesProvide excellent customer service and sales support to customersManage...

  • Customer Service Representative

    3 days ago

    Bondi Junction, New South Wales, Australia Australia Post Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Officer. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and sales experiences to our customers.Key ResponsibilitiesProvide excellent customer service and sales support to...

  • Retail Customer Service Representative

    1 week ago

    Bondi Junction, New South Wales, Australia Australia Post Full time

    About the RoleWe're seeking a skilled and enthusiastic Retail Customer Service Officer to join our team at Australia Post. As a key member of our retail team, you'll play a vital role in delivering exceptional customer experiences and helping Australians service their own businesses.Key Responsibilities:Provide exceptional customer service and sales support...

  • Retail Customer Service Representative

    2 weeks ago

    Bondi Junction, New South Wales, Australia Australia Post Full time

    About the OpportunityAustralia Post is seeking a Retail Customer Service Officer to join our team. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and ensuring that every experience our customers have is a great one.Key ResponsibilitiesProvide exceptional customer service and sales support to...

  • Retail Customer Service Officer

    4 months ago

    Bondi Junction, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    5 months ago

    Bondi Junction, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    5 months ago

    Bondi Junction, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    2 weeks ago

    Bondi Junction, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    2 weeks ago

    Bondi Junction, Australia Australia Post Full time

    Help us deliver like never before  Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our...

  • Retail Customer Service Officer

    1 week ago

    Bondi Junction, Australia Australia Post Full time

    Help us deliver like never before  Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our...

  • Customer Service

    4 months ago

    Bondi Junction, Australia The SHORTLISTER Full time

    Great Work Culture! - A Hands-On Role with a Great Team! - Well-Established Business! **EmbroidMe Bondi** is in the heart of the Eastern Suburbs. We pride ourselves on our ability to assist clients grow their brands. With more than 800,000 promotional products, we have a solution for all our client’s needs. Due to growth and demand of our services, an...

  • Customer Service Officer

    4 months ago

    Bondi Junction, Australia Chandler Macleod Full time

    An innovative company in Bondi Junction is scaling up, not only here in Australia but globally across into the UK and US markets. An exciting opportunity has become available for a fulltime Customer Service Officer to join the team. The company culture is about having fun and working hard and to make each and every customer interaction genuine and helpful....

  • Sales Associate: Customer Service Expert

    6 days ago

    Bondi Junction, New South Wales, Australia Pottery Barn Full time

    At Pottery Barn, we're seeking a Sales Associate to deliver exceptional customer service in a fast-paced retail environment. As a Sales Associate, you will:Provide friendly and energetic customer service by exemplifying excellent customer service standards.Warmly welcome customers and assist with special services, including gift wrap, gift registry, and...

  • Customer Service Representative

    1 week ago

    Bondi Junction, New South Wales, Australia Telstra Full time

    At Telstra, we're looking for a talented Customer Service Representative to join our team in-store. As a Retail Sales Consultant, you'll be passionate about delivering exceptional customer experiences and providing tailored solutions to meet our customers' needs.Key Responsibilities:Build strong relationships with customers to understand their needs and...

  • Customer Service/barista

    5 months ago

    Bondi Junction, Australia Hudson's Bakery Full time

    We are looking for an upbeat, people loving, fun team player to join our service team. Our team values are Authenticity, Innovation and Commitment to Excellence. Casual Shifts available Tuesday to Saturday with the potential to grow to a Full Time Role for the right person - Customer Service - Greeting customers and ensuring they have a wonderful...

  • Assistant Store Manager

    3 weeks ago

    Bondi Junction, New South Wales, Australia Pottery Barn Full time

    Assistant Store Manager Opportunity at Pottery BarnWe are seeking a results-driven and customer-focused Assistant Store Manager to join our team at Pottery Barn in Bondi Junction, Sydney. As an Assistant Store Manager, you will play a key role in delivering exceptional customer service, leading a high-performing team, and driving sales growth.Key...

  • Sales Associate: Customer Service Expert

    3 days ago

    Bondi Junction, New South Wales, Australia Pottery Barn Full time

    As a Sales Associate at Pottery Barn, you will play a vital role in delivering exceptional customer service in a fast-paced, specialty retail environment. This permanent part-time role offers a unique opportunity to work in a dynamic team and contribute to the success of our store.Key Responsibilities:Provide warm and welcoming customer service, ensuring a...

  • Sales Associate: Customer Service Expert

    7 days ago

    Bondi Junction, New South Wales, Australia Pottery Barn Full time

    We are seeking a Sales Associate to deliver exceptional customer service in our Pottery Barn store in Bondi Junction. As a Sales Associate, you will be responsible for providing a unique shopping experience through excellent customer service in a fast-paced, specialty retail environment.Key Responsibilities:Provide sincere, friendly, and energetic customer...

  • Sales Associate: Customer Service Representative

    4 weeks ago

    Bondi Junction, New South Wales, Australia Pottery Barn Full time

    Job Title: Sales AssociateWe are seeking a Sales Associate to join our team at Pottery Barn in Bondi Junction. As a Sales Associate, you will be responsible for delivering exceptional customer service and sales experience to our clients.Key Responsibilities:Provide sincere, friendly, and energetic customer service by exemplifying excellent customer service...

  • Assistant Store Manager

    1 month ago

    Bondi Junction, New South Wales, Australia Pottery Barn Full time

    Assistant Store Manager OpportunityWe are seeking a highly motivated and customer-focused Assistant Store Manager to join our team at Pottery Barn in Bondi Junction, Sydney. As a key member of our leadership team, you will be responsible for delivering exceptional customer service, leading a dynamic team, and driving sales growth.Key Responsibilities:Develop...