Library Customer Services Officer

2 weeks ago


Moss Vale, Australia Wingecarribee Shire Council Full time

**Permanent, Full-Time role**

**Salary range $60,026.20 to $69,630.60 p a **Plus 11% Superannuation**

***About Us**
Wingecarribee Shire Council is in the magnificent Southern Highlands with a balance of pristine natural scenery and rich diversity of lifestyle choices from its historical past to modern amenities, all at your doorstep.

**The Opportunity**

You will deliver first contact services at the Library that provide timely, accurate and efficient information and assistance to the patrons of Wingecarribee Public Libraries, ensuring high levels of customer service.

**Essential Criteria**
- Relevant tertiary qualifications in Library and Information Services or equivalent
- Relevant knowledge and skills in Library and information technology
- Good verbal and interpersonal skills and the ability to manage difficult and challenging situations
- Ability to work alone, independently as well as in a team environment
- Proven experience in taking responsibility for patron enquiries from initiation to resolution
- Demonstrated high level computer literacy and knowledge of library functions including cataloguing, acquisitions, document delivery and circulation
- Relevant knowledge and skills in cash handling and reconciliation
- Demonstrated ability to respond flexibly in a demanding work environment
- Current Working with Children Check
- Current NSW Class C drivers’ licence

**Desirable Criteria**
- Relevant public library experience
- Demonstrated knowledge of Local Government functions, services and processes
- Experience in training and staff development

**How to Apply**

Please upload your current resume and statement of claims against the essential criteria.

For further information about the role, please contact Rebecca Finlaison on 1300-266-235 Ext 1.

In accordance with Wingecarribee Shire Council’s COVID 19 Safety Plan, we encourage all employees to be COVID 19 vaccinated.

Applications are to be received by **6 September 2023**.



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