Assistant Location Manager

1 week ago

Geelong, Australia GMHBA Full time

**Remarkable People; Remarkable Career**

Are you ready to rediscover remarkable and make a positive impact on people’s lives? At GMHBA, every day brings an opportunity to empower and support communities to live well. Join us to be part of something meaningful and discover the remarkable benefits of working at GMHBA.

In 2024 GMHBA will celebrate 90 years of operations, having originally formed to provide healthcare to Geelong cement workers and growing to become one of Australia’s largest regionally based health insurers. As a community-focused not-for-profit, we live and breathe exceptional care and are dedicated to making GMHBA a remarkable place to work. We value building connections, embrace individuality, and maintain a supportive, performing culture. GMHBA offers a flexible workplace, a community-focused culture, and a great regional lifestyle.

**About your role**

The GMHBA Hub Geelong is opening in August, created for locals with the same level of care and expertise that we've delivered to our members for 90 years. The GMHBA Hub Geelong offers Eye Care, Physiotherapy, Dental, Medical and Health Insurance under one roof at 60 Moorabool Street. The GMHBA Hub will offer members, patients and customers access to modern facilities and quality care, supporting the growing demand for health services in Geelong.

Within your role as Location Manager, you’ll providing day-to-day operational leadership of the health Hub team through delivering high-quality clinical care and exceptional customer and retail experiences. You’ll also provide specialist technical advice and support, through individual coaching and support for team members.

**About you**
- Demonstrated experience in a busy customer service and team-based environment
- Strong focus on delivering excellent service and quality outcomes for customers
- Well-developed communication skills (written and spoken)
- The ability to build positive relationships with both internal and external stakeholders
- Proactive, self-motivated and works on own initiative
- Basic computer literacy including competent use of Microsoft Office and customer databases
- A proven ability to prioritise your workload with a strong attention to detail
- Committed to continuous improvement

Highly desirable
- Knowledge of Practice Management systems, financial processes and transactions and practice accreditation requirements within the healthcare setting
- Minimum 5 years experience managing a headcount of 30+ employees
- Management experience in a clinical setting
- Experience in coaching and development of team members

If you believe you would be a great fit to the role but don’t quite tick all of the boxes, we encourage you to apply.

**Let’s get started.**

Download the position description

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