Customer Experience Agent

3 weeks ago


Gold Coast, Australia SIXT Australia Full time

**Company Description**
At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together.

We're on a constant journey of improvement, delivering what we proudly call 'SIXT star service' for a seamless and premium experience.

SIXT Australia is on the lookout for a **Part Time Customer Experience Agent** to join the team on the **Gold Coast**. We are offering **32 hours per week**.

As a Customer Experience Agent, you will provide exceptional customer service, create and act upon opportunities to make sales, and complete vehicle rentals for SIXT Australia.

Your key responsibilities will include:

- Opening and closing rental agreements
- Selling additional over the counter rental products
- Managing reservations
- Speaking with customers face-to-face and over the phone
- Maintaining a clean and safe working area

**Qualifications**
- Exceptional customer service skills and/or experience
- Enthusiastic and driven individual who strives to exceed targets
- Excellent verbal and written communication skills
- Strong attention to detail with a good work ethic
- Flexibility to work on a rotating shift roster including weekends and public holidays
- Current unrestricted Provisional or Full Driver’s Licence
- Full working rights in Australia

All successful applicants will be required to complete a National Criminal History Check and a pre-employment medical check, including drug and alcohol screening.
**Additional Information**
At SIXT Australia, we offer more than just discounts - though you get those too To ensure our employees feel valued, empowered, and celebrated, we provide a range of benefits, including:

- ** $27.66 per hour (Award rate) + shift loadings + generous monthly incentives $$**:

- Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
- Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
- Discounts on all NRMA insurance products including car, home & travel
- Uniform and staff car parking provided
- “ME” day - one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year
- Employee Referral Program where you may be eligible for a $2,000 referral bonus payment
- At SIXT Australia, we celebrate and welcome diversity, working together to create an inclusive workplace where our people feel respected, heard, valued, and connected, regardless of background or experience. We welcome people from all walks of life, embracing unique perspectives._

If you’re ready to rev up your career and be the driving force behind happy customers, we're excited to hear from you. Join Team Orange today



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