Aboriginal Home Health

5 months ago

Tweed Heads, Australia Australian Unity Full time

As Australia’s first member-owned wellbeing company we are dedicated to helping people thrive. We put our people first, customers, clients, partners, and communities.

Our Aboriginal Home Care service program delivers culturally appropriate in-home support services to our Aboriginal and Torres Strait Islander clients to help them live independently, supported and empowered, within their own homes and communities.

In these unprecedented times, we must do what we do best: We connect. We Respect. We make it possible.

**About Your New Role**

As a **Service Coordinator** you will be the primary point of contact for our customers and your own team of Care Workers located at **Tweed Heads NSW**.
Your key objective will be to manage a portfolio of customers receiving In-Home care and to lead a team of Care Workers, who deliver our services across Domestic Support, Social Services and Personal Care.

You will enjoy being active in your local community meeting with clients and their families. You will also be a real enabler for your team of Care Workers to deliver the BEST in tailored services and care, which truly empowers clients to be living at home both happily and safely.

**You will lead and manage the following**:

- Manage and lead a Home Care service team, including the operational leadership of a team of Care Workers.
- Assist the Branch Manager with overall leadership support for the area, it’s staff and clients
- Ensure excellence in client service delivery, including managing the assessment of client care and goal planning and the successful on-boarding of new clients.
- Managing client escalations and complaints to a high level of resolution.
- Successfully converting new client leads into active customers
- Developing exceptional relationships with both existing and new clients and their families.
- Developing effective collaborative relationships with other relevant service providers, including Community Support, Clinical and Allied Health services.

**Does this sound like you?**
- Previous experience managing a service area or program within a Health Care, Aged Care or Community Service organisation
- Strong and proven People Leadership experience, developing and maintaining high level team performance will be pivotal for this position.
- Experience with managing remote direct reports and a dispersed workforce would be highly regarded
- Proven experience in coaching and developing individual and team performance
- Experience managing a high-volume client caseload, including complex client care needs, service allocation, compliance, and case management
- Some knowledge of Home Care Packages would be highly beneficial.

**Why Join Us**:

- Yearly Paid Community and Wellbeing days
- Competitive Remuneration
- Use of shared branch vehicle for client visits and business
- Flexible Work Options - We believe in a work life balance and flexibility that allows people to thrive at work PLUS great work from home options
- Supported learning and development program to assist your career pathway towards Senior Care Coordinator and future leadership opportunities
- Access to a range of great staff discounts on Australian Unity Financial Services products, including great discounts on Health Insurance

At Australian Unity the health, safety and wellbeing of our people and our customers is our highest priority. In recognition that COVID-19 is affecting the way we work and creating new and sometimes challenging issues for our people, we have special leave arrangements in place and strengthened measures to support employee mental health and wellbeing.

  • Aboriginal Health Practitioner

    5 months ago

    Tweed Heads, Australia Australian Unity Full time

    **Your role** Australian Unity is excited and proud to be partnering with Ramsay Connect to deliver the **Diabetes Using Our Strengths Service (DUOSS) **pilot research program. The DUOSS is an innovative virtual and face to face service that incorporates remote patient monitoring, optimising management of diabetes medicines, education, and group yarn ups to...

  • Aboriginal Home Care Worker Tweed Heads

    5 months ago

    Tweed Heads, Australia Australian Unity Full time

    **About Us** We’re proud to be one of the largest employers of Aboriginal people in NSW. In Aboriginal Home Health we’ve been caring for our Aboriginal and Torres Strait Islander elders and community in NSW for more than 30 years. Our aim is to empower our elders to live in the comfort of their homes for as long as possible whist receiving ongoing...

  • Aboriginal Home Health Caregiver

    2 weeks ago

    Nambucca Heads, Australia Australian Unity Full time

    About UsAustralian Unity is proud to be one of the largest employers of Aboriginal people in NSW. Our Aboriginal Home Health team has been caring for our Aboriginal and Torres Strait Islander elders and community in NSW for over 30 years.The Benefits:Competitive hourly rates of $29.06 to $32.56 (experience dependant) + superTravel Allowance of $0.92 per KM...

  • Aboriginal Home Health Care Worker

    2 weeks ago

    Nambucca Heads, Australia Australian Unity Full time

    About Our TeamAustralian Unity is proud to be one of the largest employers of Aboriginal people in NSW. Our Aboriginal Home Health team has been caring for our Aboriginal and Torres Strait Islander elders and community in NSW for over 30 years.The Benefits:Competitive hourly rates of $29.06 to $32.56 (experience dependant) + superTravel Allowance of $0.92...

  • Aboriginal Home Health Care Worker

    2 weeks ago

    Nambucca Heads, Australia Australian Unity Full time

    About UsAustralian Unity is proud to be one of the largest employers of Aboriginal people in NSW, with a long history of caring for our Aboriginal and Torres Strait Islander elders and community in NSW for over 30 years.The Benefits:Competitive hourly rates of $29.06 to $32.56 (experience dependant) + superTravel Allowance of $0.92 per KM PLUS paid travel...

  • Aboriginal Home Health Care Worker

    2 weeks ago

    nambucca heads, Australia Australian Unity Full time

    About UsWe're proud to be one of the largest employers of Aboriginal people in NSW. Our mission is to provide high-quality care and support to our elders and community in NSW. We've been caring for our Aboriginal and Torres Strait Islander elders and community in NSW for over 30 years. Our aim is to empower our elders to live in the comfort of their homes...

  • Domestic Care Assistant

    5 months ago

    Tweed Heads, Australia Australian Unity Full time

    **About Us** We’re proud to be one of the largest employers of Aboriginal people in NSW. In Aboriginal Home Health we’ve been caring for our Aboriginal and Torres Strait Islander elders and community in NSW for more than 30 years. Our aim is to empower our elders to live in the comfort of their homes for as long as possible whist receiving ongoing...

  • Aboriginal Home Health Caregiver

    1 week ago

    Nambucca Heads, Australia Australian Unity Full time

    About UsAustralian Unity is proud to be one of the largest employers of Aboriginal people in NSW, with a long history of caring for our Aboriginal and Torres Strait Islander elders and community in NSW for over 30 years.The Benefits:We value our employees and offer a range of benefits, including:Competitive hourly rates of $29.06 to $32.56 (experience...

  • Aboriginal Home Health Care Worker

    1 week ago

    Nambucca Heads, Australia Australian Unity Full time

    About UsAustralian Unity is proud to be one of the largest employers of Aboriginal people in NSW, with a long history of caring for our elders and community in NSW for over 30 years.Our aim is to empower our elders to live in the comfort of their homes for as long as possible, receiving ongoing culturally appropriate care and connecting with other members of...

  • Aboriginal Healthcare Specialist

    2 weeks ago

    Tweed Heads, New South Wales, Australia Australian Unity Full time

    About the RoleAustralian Unity is seeking an Aboriginal Healthcare Practitioner to lead the clinical delivery of the Diabetes Using Our Strengths Service (DUOSS). This innovative virtual and face-to-face service aims to improve the management of type 2 diabetes among Aboriginal and Torres Strait Islander peoples.The successful candidate will work in a...

  • Aboriginal Healthcare Practitioner

    3 weeks ago

    Tweed Heads, Australia Australian Unity Full time

    **Your role** Australian Unity is excited and proud to be partnering with Ramsay Connect to deliver the **Diabetes Using Our Strengths Service (DUOSS)** pilot research program. The DUOSS is an innovative virtual and face to face service that incorporates remote patient monitoring, optimising management of diabetes medicines, education, and group yarn ups to...

  • Aboriginal Healthcare Specialist

    3 weeks ago

    Tweed Heads, New South Wales, Australia Australian Unity Full time

    About the RoleAustralian Unity is seeking an experienced Aboriginal Healthcare Practitioner to lead the clinical delivery of the Diabetes Using Our Strengths Service (DUOSS) pilot research program.Key ResponsibilitiesDeliver technology-enabled, culturally appropriate care to Aboriginal and Torres Strait Islander peoples with type 2 diabetesWork in a...

  • Aboriginal Healthcare Specialist

    3 weeks ago

    Tweed Heads, New South Wales, Australia Australian Unity Full time

    About the RoleAustralian Unity is seeking an experienced Aboriginal Healthcare Practitioner to lead the clinical delivery of the Diabetes Using Our Strengths Service (DUOSS) pilot research program.Key ResponsibilitiesDeliver technology-enabled, culturally appropriate care to patients with type 2 diabetesWork in a digitally enabled model of care,...

  • Aboriginal Healthcare Specialist

    1 week ago

    Tweed Heads, New South Wales, Australia Australian Unity Full time

    About the RoleAustralian Unity is proud to partner with Ramsay Connect to deliver the Diabetes Using Our Strengths Service (DUOSS) pilot research program. This innovative virtual and face-to-face service incorporates remote patient monitoring, optimized management of diabetes medicines, education, and group discussions to help Aboriginal and Torres Strait...

  • Aboriginal Healthcare Specialist

    2 weeks ago

    Tweed Heads, New South Wales, Australia Australian Unity Full time

    About the RoleAustralian Unity is proud to partner with Ramsay Connect to deliver the Diabetes Using Our Strengths Service (DUOSS) pilot research program. This innovative virtual and face-to-face service incorporates remote patient monitoring, optimized management of diabetes medicines, education, and group discussions to help Aboriginal and Torres Strait...

  • Aboriginal Healthcare Specialist

    2 weeks ago

    Tweed Heads, New South Wales, Australia Australian Unity Full time

    About the RoleAustralian Unity is proud to partner with Ramsay Connect to deliver the Diabetes Using Our Strengths Service (DUOSS) pilot research program. This innovative virtual and face-to-face service incorporates remote patient monitoring, optimized management of diabetes medicines, education, and group discussions to help Aboriginal and Torres Strait...

  • Aboriginal Home Care Professional

    1 day ago

    Nambucca Heads, Australia Australian Unity Full time

    About UsAustralian Unity Aboriginal Home Health is proud to be one of the largest employers of Aboriginal people in NSW, caring for our elders and community in NSW for over 30 years.The Benefits:Our employees enjoy a competitive hourly rate of $29.06 to $32.56, super, and a travel allowance of $0.92 per KM. We also offer paid travel time, the opportunity to...

  • Allocations Coordinator

    4 months ago

    Tweed Heads, Australia Australian Unity Full time

    As an **Allocations Coordinator**, within our Home Health program, you will be responsible for the provision of effective scheduling of our Care Workers who provide in-home services with our customers. You will enjoy “solving puzzles” and coming up with solutions but also be able to deliver exceptional customer service to both our clients and care...

  • Aboriginal Peer Learning Officer

    5 months ago

    Tweed Heads, Australia Australian Unity Full time

    **Your role** Australian Unity is excited and proud to be partnering with Ramsay Connect to deliver the Diabetes Using Our Strengths Service (DUOSS) pilot research program. The DUOSS is an innovative virtual and face to face service that incorporates remote patient monitoring, optimising management of diabetes medicines, education, and group yarn ups to...

  • Aged & Disability Care - Right at Home Northern Rivers

    5 months ago

    Tweed Heads, Australia Right at Home Northern Rivers Full time

    COMPANION CARER - No Experience requiredSalary from $34.86 per hour with an immediate start for the successful applicant.Right at Home Gold Coast Northern RiversTravel with Clients reimbursed at 96c per km and travel in between Client shifts (within 1 hour time frame in between shifts)Right at Home, an Internationally Recognized leading in Home Care Provider...