See more Collapse

Service Delivery Manager

2 months ago

Melbourne, Australia Care.Live.Smile Full time

**Service delivery manager - SIL NDIS accommodation.**

**Location Melbourne**

**Full-time position, $95k-100k**

We are a fast-growing NDIS registered provider specialising in SIL accommodation located in Melbourne.

We are looking for our next leader to join an organisation who actively supports professional development.

You will need to be passionate about the disability space and making an impact on people’s lives to help overcome their challenges.

As a **Service Delivery Manager **will provide operational leadership and direction that ensures high quality services are delivered across all our accommodations.

**About the Role**
- Maintain and build relationships with key referrers such as Support Coordinators, Plan Managers, Allied Health Professionals, Social Workers and Local Area Coordinators
- Lead Behaviour Support Practice and implementation of plans at the SIL property
- Provide proactive leadership, mentoring, coaching and support to the Work Force Team to ensure that staff are supported throughout the NDIS readiness and transition phase
- Be responsible for ensuring that all assets are maintained and meet quality and safety standards by liaising with Property Management and the Business Manager.
- Identify, assess and resolve problems using a customer-centred approach
- Motivate individuals and create a culture where people want to go the ‘extra mile’
- Practise leadership in team meetings, one on ones, modelling and coaching of staff
- Proactively train staff to ensure they continue to provide the highest standard of customer outcomes
- Responsibility for the SIL Participants onboarding process

**About you**
- A natural leader with a positive attitude, professional conduct, and commitment to provide quality outcomes and service delivery for staff, individuals with a disability and the community
- Have an understanding of legislative, contractual and internal policy, practice and reporting requirements in the NDIS sector
- Are self-motivated, well organised, and resourceful and possess a high level of integrity, passion, and reliability.
- An understanding of case management practices and principles.
- Well-developed communication (both oral and written) skills with the capacity to prepare reports and correspondence
- Committed to providing high-quality services to all people from diverse language and cultural backgrounds.
- Relevant qualifications within the Healthcare, Aged care or Disability care sectors.

**Job Types**: Full-time, Permanent

**Salary**: $95,000.00 - $100,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Service delivery manager - SIL NDIS accommodation: 3 years (preferred)

Work Authorisation:

- Australia (required)

We have other current jobs related to this field that you can find below

  • Delivery Manager

    4 weeks ago

    Melbourne, Australia Service Stream Full time

    Description Summary We’re excited to have been selected as Preferred Tenderer for the Victorian Road Maintenance Contract (Metro) – South Central Region! About the Role Starting in July this year, we’ll be working across Melbourne’s south-eastern suburbs and right down the Mornington Peninsula, delivering routine maintenance, emergency...

  • Delivery Manager

    3 weeks ago

    Melbourne, Australia Service Stream Full time

    Description Summary We’re excited to have been selected as Preferred Tenderer for the Victorian Road Maintenance Contract (Metro) – South Central Region! About the Role Starting in July this year, we’ll be working across Melbourne’s south-eastern suburbs and right down the Mornington Peninsula, delivering routine maintenance, emergency...

  • Delivery Manager

    19 hours ago

    Melbourne, Australia Service Stream Full time

    Primary LocationVIC - MelbourneJob Description SummaryWe’re excited to have been selected as Preferred Tenderer for the Victorian Road Maintenance Contract (Metro) – South Central Region!About the RoleWe’re excited to have been selected as Preferred Tenderer for the Victorian Road Maintenance Contract (Metro) – South Central Region! Starting in July...

  • Delivery Manager

    5 days ago

    Melbourne, Victoria, Australia Service Stream Full time

    Description SummaryWe are pleased to announce that we have been chosen as the Preferred Tenderer for the Victorian Road Maintenance Contract (Metro) – South Central Region.About the RoleStarting this July, we will be operating in Melbourne's southeastern suburbs and the Mornington Peninsula, undertaking routine maintenance, emergency response, defect...

  • Agile Delivery Lead

    3 weeks ago

    Melbourne, Australia Delivery Centric Technologies Full time

    Looking for Agile Delivery Lead to join a fast-paced financial organization. We’d welcome you to apply! **Job Title: Agile Delivery Lead/Release Lead-Business Platform services, Digital Portfolio** **Location: Melbourne, VIC** **Employment type: Contract** **About Delivery Centric**: **Delivery Centric** is a **customer focused, technology solutions...

  • Program Delivery Manager

    2 months ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary An exciting opportunity has arisen for a National Workflow & Process Delivery Manager to join Service Stream Team based out in Melbourne About the Role Positioned within Service Stream’s Operations and Maintenance Business Unit, the National Workflow & Process Delivery Manager role will support the...

  • Program Delivery Manager

    5 days ago

    Melbourne, Victoria, Australia Service Stream Full time

    Primary LocationMelbourne, VICJob Description SummaryAn exciting opportunity has arisen for a National Workflow & Process Delivery Manager to join Service Stream Team based out in MelbourneAbout the RolePositioned within Service Stream's Operations and Maintenance Business Unit, the National Workflow & Process Delivery Manager role will support the...

  • Delivery Manager

    5 days ago

    Melbourne, Victoria, Australia Service Stream Group Full time

    Add expected salary to your profile for insights We're excited to have been selected as Preferred Tenderer for the Victorian Road Maintenance Contract (Metro) – South Central Region Starting in July this year, we'll be working across Melbourne's south-eastern suburbs and right down the Mornington Peninsula, delivering routine maintenance, emergency...

  • Agile Delivery Lead

    5 days ago

    Melbourne, Victoria, Australia Delivery Centric Technologies Full time

    Looking for Agile Delivery Lead to join a fast-paced financial organization. We'd welcome you to applyJob Title: Agile Delivery Lead/Release Lead-Business Platform services, Digital PortfolioLocation: Melbourne, VICEmployment type: ContractAbout Delivery Centric:Delivery Centric is a customer focused, technology solutions provider for the APAC region. With a...

  • Process & Systems Delivery Manager

    2 weeks ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary Exciting opportunity for a Process & Systems Delivery Manager to join Service Stream’s Telecommunication division. About the Role As the Process & Systems Delivery Manager, you will play a pivotal role in driving operational efficiency and effectiveness through the development and implementation of...

  • Delivery Lead

    7 days ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary An exciting opportunity has arisen for a Delivery Lead to join ServiceStream in our Corporate sector based on Collins Street, Melbourne About the Role Service Stream’s Corporate division are currently seeking a Delivery Lead to join our growing team, in Melbourne. The primary purpose of the...

  • National Workflow

    2 months ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary .An exciting opportunity has arisen for a National Workflow & Process Delivery Manager to join Service Stream Team based out in Melbourne About the Role Nature of position: Permanent Full time Location: Melbourne Reporting Line: Program Delivery Manager About the Role Positioned within Service...

  • Process & Systems Delivery Manager

    5 days ago

    Melbourne, Victoria, Australia Service Stream Full time

    Primary LocationMelbourne, VICJob Description SummaryExciting opportunity for a Process & Systems Delivery Manager to join Service Stream's Telecommunication division.About the RoleAs the Process & Systems Delivery Manager, you will play a pivotal role in driving operational efficiency and effectiveness through the development and implementation of...

  • Service Delivery Manager

    2 months ago

    Melbourne, Australia Datacom Full time

    Our purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. About the Role As Service Delivery Manager you will hold overall responsibility for providing and overseeing quality and cost-effective delivery of PSG procurement and logistics...

  • Service Delivery Manager

    6 days ago

    Melbourne, Australia Atos Full time

    **SERVICE DELIVERY MANAGER**: - Publication Date: Feb 27, 2024- Ref. No: 509339- Location: Melbourne, VIC, AU, 3153**Who we are.** Together we create **reliable and responsive digital foundations** for the world’s businesses, institutions, and communities. Learn more on **Advancing what matters** **The future is our choice** At Atos, as the global leader...

  • Service Delivery Manager

    5 days ago

    Melbourne, Victoria, Australia Milestone It Full time

    Added Thursday 28th of March :30:17 PM Milestone IT is a premier recruitment agency based in Melbourne, dedicated to connecting exceptional talent with leading organizations.We are currently partnering with a prominent client in the IT sector seeking a seasoned Service Delivery Manager to join their team.Position Overview: We are seeking an experienced...

  • Service Delivery Manager

    3 weeks ago

    Melbourne, Australia Hudson Australia Full time

    **Service Delivery Manager** **$190,000 inc super** **Responsibilities**: - **Project Management**:Lead an Agile software implementation project, including creating detailed project plans, managing timelines, and ensuring on-time, within-budget delivery. - **Function Design and Strategy Development**:Assess current capabilities, identify gaps, and design...

  • Service Delivery Manager

    3 weeks ago

    Melbourne, Australia Hudson Australia Full time

    **Service Delivery Manager** **$190,000 inc super** **Responsibilities**: - **Project Management**:Lead an Agile software implementation project, including creating detailed project plans, managing timelines, and ensuring on-time, within-budget delivery. - **Function Design and Strategy Development**:Assess current capabilities, identify gaps, and design...

  • Service Delivery Manager

    5 days ago

    Melbourne, Victoria, Australia Hudson Australia Full time

    As a Service Delivery Manager for Networking and Security Services, you will lead and oversee our Network and Security Services. Playing a pivotal role in ensuring the successful delivery of critical solutions to our clients. The Service Delivery Manager will be responsible for ensuring the efficient delivery of Networking and Security services to our...

  • Service Delivery Manager

    5 days ago

    Melbourne, Victoria, Australia Hudson Australia Full time

    We have an exciting opportunity for a Solution Architect - Geelong based for 12 months contract.As the Service Delivery Manager for Cloud and Datacenter Hosting services, you will be instrumental in ensuring the smooth and efficient delivery of our cloud and data center solutions to clients. Your leadership, technical expertise, and strategic thinking will...