Disability Service Team Leader

2 months ago

Ballarat, Australia InLife Independent Living Full time

Focus on training and career progression
- Base +Super +Salary packaging
- Hybrid role - lead a team and support clients

Ready for the next step in your career in disability, but don't want to give up time with clients? We have got the job for you.

Our Coordinator/Team Leaders are dedicated to leading and energising teams to provide great service. Client relationship management is at the heart of everything we do. Together with our Client Service Managers, our Coordinators/Team Leader partner with clients to develop and manage care teams that foster the greatest sense of choice, control and confidence under the NDIS.

**About Us**

We're InLife. A not-for-profit disability support provider that specialises in working with people with frequent and complex support needs, including 24/7 assistance.

We build teams around every client, depending on each person's needs and preferences. We partner with people with any type of disability who want to live independently in the community (and we love to make that happen). That's why our coordinators/Team Leader are so important.

Our clients may have physical disability, acquired brain injury, neurological conditions, intellectual disability or autism. We're honoured that many of our clients rely solely on InLife for their essential support needs. Nobody else. Just us.

**The role**

The role of Coordinator at InLife is like no other in our sector At the heart of this role is second to none client relationship management and creating amazing teams of support around our clients. Together with our Client Service Managers, you will work with our clients in their homes or shared accommodation settings to develop and manage teams that support their goals. This is a great role and team where you can build your career and leadership skills in our sector.

Coordinator roles at InLife can look different across our clients - you may be managing a small caseload of individual clients in their homes, you may be managing a shared or unique supported independent living (SIL) home or in an apartment complex with up to 10 clients sharing some of their supports.

All our roles have a component of built-in support work - it's the way we maintain close relationships and connections with, and an understanding of, our clients' ongoing support needs. The proportion of your time that will be spent “coordinating” and “on shift” in these blended roles varies depending on the setting and clients you're working with.

You'll work as part of a close-knit team in your region in these really flexible roles.

**What does the role involve?**

This isn't your average coordinator role. Here's what you can expect:

- Lead a team of InLife Assistants (disability support workers) to provide great service
- Develop and maintain positive, respectful and supportive relationships with our clients and the important people in their lives
- Work side-by-side with our clients to foster and promote positive outcomes
- Collaborate with InLife's Client Service Managers to maintain client team rosters, recruit team members and guide them through induction (we hire teams to suit every client)
- Provide ongoing support, mentoring and client-specific training for staff
- Maintain client records and monitor funded support budgets, as required (don't worry, you'll be working with our friendly finance team for this)
- Contribute to the continuous improvement of InLife's policies and procedures
- Participate in our in-house on-call after hours coordinator roster
- Working on shifts with the clients

This is an opportunity to work with an innovative and exciting disability support organisation. If you're passionate about improving the lives of people with disability, open to new and innovative ways of thinking and want to be a part of exciting change, then this role is for you.

**To do a great job, you'll need**:

- A successful track record in disability, health or community services, including having worked in direct client support and experience coordinating a team. This must include previous experience rostering and the use of record management systems
- A passion for client focussed care and a collaborative approach
- Active listening skills and the ability to build meaningful relationships with clients and care teams
- Tech savvy and comfort with using and/or learning our cloud-based apps for things like rostering and incident reporting
- Confidence and energy to inspire and support other Assistants
- Relevant qualifications and/or experience in Community Services/Case Management (or equivalent)
- Full Victorian driver's licence and suitable vehicle (don't worry - we reimburse you for your use). You'll be assigned to teams in a specific territory, which means some travel.

As part of our recruitment process, certain checks will be undertaken with your permission, including an NDIS Worker Screening Check that you must have before you can start work.

We encourage all of our staff to be vaccinated for COV

  • Disability Inclusion Team Leader

    2 months ago

    Ballarat, Australia Schools (Government) Full time

    Location: Western Region | Ballarat Job type: Part time / From 28/01/2025 - 27/01/2026 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Teacher Reference: 1443031 **Selection Criteria**: **SC1** Demonstrated knowledge of the relevant curriculum, including the ability to incorporate the teaching of literacy and numeracy...

  • Team Leader

    6 months ago

    Ballarat, Australia Uniting Vic.Tas Full time

    **Leading Community Services Organisation**: - **Salary packaging, and competitive sector remuneration**: - **Full Time, permanent position** **About the opportunity**: The **Team Leader - Family Services** leads family support workers and practitioners within an integrated team of professionals. The position is based at our Ballarat office and supports a...

  • Allied Health Team Leader

    7 months ago

    Ballarat, Australia Everyday Independence Full time

    Be supported to develop or enhance your leadership skills - Champion the delivery of therapy under a social model of allied health - Be a trailblazer - help us evolve & deliver greater impacts for our participants **Allied Health Team Leader** **Employment Term - Full Time, Ongoing** **A competitive salary package will be on offer** **Location -...

  • Positive Behaviour Support Team Leader

    7 months ago

    Ballarat, Australia Everyday Independence Full time

    Be supported to develop or enhance your leadership skills - Champion the delivery of therapy under a social model of allied health - Be a trailblazer - help us evolve & deliver greater impacts for our participants **Positive Behaviour Support Team Leader** **Employment Term - Full Time, Ongoing** **A competitive salary package will be on offer** **Location...

  • Team Leader

    7 months ago

    Ballarat, Australia State Revenue Office Full time

    Two (2) ongoing roles in the Customer Services Branch - Ballarat - Salary $116,552 plus 11% superannuation - VPS Grade 5.2 - Based in Ballarat, with hybrid working opportunities What we offer The State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes, duties, levies, grants and subsidies. We aim to...

  • Team Leader

    6 months ago

    Ballarat, Australia Ballarat Health Services Full time

    **Team Leader - Administration** **Home Care Packages and Linkages** **Permanent Position** **About Grampians Health** Grampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable, healthcare tailored...

  • Customer Service Team Leader

    7 months ago

    Ballarat, Australia McCain Foods (Aust) Pty. Full time

    **Position Title**:Customer Service Team Leader **Position Type**: Regular - Full-Time **Position Location**:Ballarat **Requisition ID**: 28072 Behind every great McCain product is a team of over 20,000 individuals worldwide whose curiosity, courage and commitment are what have made McCain Foods an international household name. McCain has a key...

  • Team Leader Chemistry

    7 months ago

    Ballarat, Australia Central Highlands Water Full time

    **Team Leader Chemistry** **Classification **Level, Central Highlands Water Enterprise Agreement **Team, unit **Laboratory Services **Division **Infrastructure, Planning and Operations **Work location **Learmonth Road, Ballarat **Employment type **Full-Time Fixed-Term, until **Position reports to **Manager Laboratory Services **Direct reports...

  • Team Leader

    7 months ago

    Ballarat, Australia State Revenue Office Full time

    Location: Western Region | Ballarat Job type: Full time Organisation: State Revenue Office **Salary**: $116,552 - $127,621 Occupation: Customer Service/Call Centre Reference: VG/SRO/BRC/1763497DXT **Team Leader** - **Two (2) ongoing roles in the Customer Services Branch - Ballarat**: - **Salary $116,552 plus 11% superannuation - VPS Grade 5.2**: -...

  • Service Desk Team Leader

    7 months ago

    Ballarat, Australia Kyndryl Full time

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role -...

  • Team Leader

    6 months ago

    Ballarat, Australia Coles Supermarkets Full time

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation. **About the Role**: Our Coles Services...

  • Customer Requests Team Leader

    6 months ago

    Ballarat, Australia CitiPower and Powercor Full time

    **Customer Requests Team Leader**: - Ballarat, VIC, AU, 3000**About us**: CitiPower, Powercor and United Energy own and operate the electricity distribution networks servicing 1.9 million customers located across 65% of Victoria. These customers include large numbers of households as well as commercial and industrial businesses, world class arts, health and...

  • Disability Support Team Lead

    1 month ago

    Ballarat, Victoria, Australia InLife Independent Living Full time

    About the RoleWe are seeking a highly skilled and compassionate Disability Support Team Lead to join our team at InLife Independent Living. As a key member of our leadership team, you will be responsible for leading a team of support workers to deliver high-quality care and support services to individuals with disabilities.Key ResponsibilitiesLead a team of...

  • Team Leader

    4 months ago

    Ballarat, Australia Scene to Believe Full time

    **Help spread the magical joy that is Christmas and lead one of our Santa photography teams in shopping centres across Australia and New Zealand.** **As one of our Team Leaders, you will help create unforgettable memories and make this festive season magical for families everywhere.** At Scene to Believe, our Christmas staff create unforgettable memories...

  • Support Coordinator

    4 months ago

    Ballarat, Australia Pinarc Disability Support Full time

    3/9/2024 - Work with a dynamic and enthusiastic team, based in Ballarat - Great professional support and opportunities for learning, rewarding case load - Family friendly workplace & generous salary packaging, supportive team **Full-time or Part-time role, based in Ballarat** **About the role**: We are seeking an experienced Support Coordinator, to join...

  • Retail Team Leader

    7 months ago

    Ballarat, Australia Wilsons Fruit & Vegetables Full time

    Wilsons Fruit and Vegetables is a Ballarat family-owned and operated business now in it’s third generation. We supply families and businesses with premium fruit and vegetables as well as offering a large range of speciality items our delicatessen and grocery departments. We are proud to support local farmers both here in Victoria and across Australia,...

  • Weekend Team Leader

    3 months ago

    Ballarat, Australia Zambrero Full time

    We are looking for enthusiastic, reliable and can-do people to join our team. We currently have a position available for a weekend Team Leader at our Ballarat Store! **Benefits** - ** Have access to Zam Perks!, our Perks and Benefits program**: - Discounts from over 400 retailers Australia-wide, like Coles, JB Hi Fi, the Iconic, Myer and more! - Access...

  • People Leader

    7 months ago

    Ballarat, Australia Grampians Health Full time

    Location: Western Region | Ballarat Job type: Full time Organisation: Grampians Health **Salary**: Salary not specified Occupation: Health and Allied Health, Projects Reference: 17166 **People Leader - Security Team** **Full time - permanent** **80 hours a fortnight with a monthly ADO** **$33.79 per hour** **About Grampians Health** Grampians Health...

  • Team Leader Parking and Administration

    2 months ago

    Ballarat, Australia City of Ballarat Full time

    **Fulltime Band 6 position at the City of Ballarat**: - **Lead the Parking and Administration team within Regulatory Services**: - **High level of leadership experience in a regulatory environment** The Team Leader Parking and Administration is responsible for providing high-quality leadership, administration, customer service and technical services...

  • Support Specialist for Disability Services

    4 weeks ago

    Ballarat, Victoria, Australia Everyday Independence Full time

    About the RoleWe are seeking a highly motivated and compassionate Support Specialist to join our team in Ballarat, Victoria.As a Support Specialist, you will work closely with individuals with disabilities to support their independence and empower them to reach their full potential.Key Responsibilities:Implement therapy plans provided by primary therapists...