Department Manager

6 months ago

Erina, Australia H&M Full time

**Job Description**:
As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.

Key responsibilities:

- Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual
- Merchandisers you take action to maximise sales.
- Drive Hello Member program in line with country goals (DO NOT INCLUDE IN NZ ADS)
- Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.
- Together with your Visual Team, you ensure the implementation of the Commercial Handbook.
- Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team.
- Actively work with a talent pipeline in your department to support the business and store needs.

**Qualifications**

**Qualifications**:
To be successful in the role as a Department Manager, we believe you are a positive, inclusive, and creative leader who enjoys being on the shop floor with their colleagues and customers. You have a desire to learn and grow and share this passion with your team of Sales Advisors. Your commercial mindset and coaching approach mean you are motivated by seeing actions turn into results and you know that delegation to your team is key to their growth and achieving collective success as a store. In addition, you are communicative and socially confident, always fostering a positive interaction with colleagues and customers.

What you need to succeed:

- Customer centric mindset.
- Experience analysing commercial reports and formulating plans to maximize sales.
- Strong organizational skills and the ability to prioritize multiple tasks based on the needs of our fast-paced business.
- Demonstrates excellent communication and relationship building skills.
- The ability to delegate, follow up and provide straightforward feedback with the goal to coach and develop your team.
- Previous leadership experience in a similar role with proven results in driving commercial KPIs and team development.

**Additional Information**
Additional Information

**Benefits**:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

Company Description

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

  • Section Lead

    3 weeks ago

    Erina, New South Wales, Australia Harris Farm Markets Full time

    Job Summary:We are seeking a highly motivated and experienced Section Lead to join our team at Harris Farm Markets. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the pre-packed meat section, ensuring the highest quality and presentation of all products, and providing exceptional customer...

  • Manager in Training

    5 months ago

    Erina, Australia City Beach Full time

    Manager In Training - Erina **Req ID**:1029**Business Unit**:Retail**Store / Department**:Erina**The role**: As a **Manager in Training**, you will work under the guidance of an experienced store leadership team to gain the practical experience and skills needed to prepare you for a leadership position in our retail network and that will allow you to...

  • Manager in Training

    5 months ago

    Erina, Australia City Beach Full time

    Manager In Training - Erina **Req ID**:903**Business Unit**:Retail**Store / Department**:Erina- At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.- We stock...

  • Nursing Operations Manager Ndis

    5 months ago

    Erina, Australia Uprety Home Care Full time

    Uprety Home Care consists of NSW based support workers and home carers providing company for people living with disabilities and older Australians who wants to live in their home to keep independence with assessed assistance. The position of NDIS Operations Manager has the responsibility for ensuring that the day to day delivery of services of Uprety Home...

  • Assistant Store Manager

    5 months ago

    Erina, Australia City Beach Full time

    Assistant Store Manager - Erina **Business Unit**:Retail**Store or Department**:Erina- At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.- We stock some of the...

  • Seasonal Sales Associate

    3 weeks ago

    Erina, New South Wales, Australia GLUE STORE Full time

    Role OverviewGlue Store is seeking a Seasonal Sales Assistant to join our team at Erina. As a Sales Assistant, you will be responsible for providing exceptional customer experiences and contributing to the success of our store.Key ResponsibilitiesDeliver outstanding customer service and ensure customer satisfactionProcess sales, returns, and gift vouchers...

  • Seasonal Sales Associate

    3 weeks ago

    Erina, New South Wales, Australia GLUE STORE Full time

    Role OverviewGlue Store is seeking a Seasonal Sales Assistant to join our team at Erina. As a Sales Assistant, you will be responsible for providing exceptional customer experiences and contributing to the success of our store.Key ResponsibilitiesDeliver outstanding customer service and ensure customer satisfactionProcess sales, returns, and gift vouchers...

  • Retail Sales Associate

    1 month ago

    Erina, New South Wales, Australia Harris Farm Markets Full time

    At Harris Farm Markets, we pride ourselves on our commitment to providing high-quality fresh produce at competitive prices. We are seeking enthusiastic individuals who are passionate about food and eager to enhance the shopping experience for our customers.Key Responsibilities:Deliver outstanding customer service to all shoppers.Maintain visually appealing...

  • Office Administrator

    5 months ago

    Erina, Australia Pearl Home Care Full time

    **Objective**: The office administrator manages the daily operations for Pearl Home Care Central Coast - Erina office. The role objectives include managing accounts payable and receivable, reconciling client statements, managing budgets, managing payroll, and overseeing administrative tasks such as scheduling, processing forms and assisting Care Co-Ordinator...

  • Full Time Shop Assistant

    2 months ago

    Erina, New South Wales, Australia Harris Farm Markets Full time

    Harris Farm Markets is a leading fresh food retailer that prides itself on delivering high-quality products at great value to our customers. We are seeking a driven and passionate individual who shares our vision of reconnecting people with the natural joys of food.**Key Responsibilities:**• Provide exceptional customer service, ensuring a positive...

  • Seasonal Sales Assistant

    3 weeks ago

    Erina, Australia GLUE STORE Full time

    Glue Store are looking for Seasonal Sales Assistants to join the team at Erina!  The Role & Responsibilities:As Sales Supervisor, your core mission is to provide memorable and unrivaled customer experiences to each and every person that walks through the door. Glue Store Seasonal Sales Assistants are responsible for the following: Always making our...

  • Section Lead

    4 weeks ago

    Erina, New South Wales, Australia Harris Farm Markets Full time

    Job Summary:We are seeking a highly motivated and experienced Section Lead to join our team at Harris Farm Markets. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the pre-packed meat section, ensuring the highest quality and presentation of all products, and providing exceptional customer...

  • Christmas Casual

    4 weeks ago

    Erina, Australia Kookai Full time

    The most exciting time of year is fast approaching... Christmas season at Kookai. We are now recruiting for passionate advocates to join our Erina Fair boutique between the months of November 2024 and January 2025. We are searching for candidates who thrive on helping others, have a flair for fashion and love working within a team. Be a part of our renowned...

  • Visual Merchandiser

    5 months ago

    Erina, Australia City Beach Full time

    Visual Merchandiser - Erina **Req ID**:555**Business Unit**:Retail**Store / Department**:Erina- At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.- We stock...