Eligibility and Disputes Specialist

1 month ago

Melbourne, Australia Allianz Australia Full time

**Allianz is a Flex Ready Employer, flexible & remote working options are available**:

- **Flexible on location, anywhere in Victoria**:

- **Join the business as we invest in ambitious plans for growth**

**Are you looking for an opportunity to have an impact?**

We currently have a fantastic opportunity for an Eligibility and Disputes Specialist who wants to develop a career in this field.

You will be responsible for providing technical assistance, guidance and coaching to a team of Eligibility Specialists, whilst also guiding, advising and assisting employers, employer representatives and other stakeholders with any technical assistance and/or advice they may require.

**Key responsibilities**:

- To deal with claims of a complex nature and act as a technical reference point for Eligibility Specialists.
- Provide specialist technical assistance, coaching and mentoring to Eligibility Specialists.
- Guide, advise and assist employers, employer representatives and other stakeholders who require specialist technical assistance.
- Undertake adverse decision quality reviews and endorsements for Eligibility Specialists.
- To collaborate with the disputes team with strategy considerations if required.
- Provide exemplary customer service to all parties.
- Participate in Worksafe forums when required.

**Essential Skills**:

- Bachelor of Law Degree and/or Industry Specific Qualification will be held in high regard.
- Minimum of two years’ experience in claims management having reached the level of Technical Manager or equivalent or relevant experience as a law clerk or paralegal in the statutory Workers Compensation field.
- Knowledge of relevant precedents and case law.

**What’s on offer?**
- Be part of a team that's open-minded, supportive, approachable and genuinely focused on outcomes
- Experience a culture where everyone belongs and new ideas are embraced

**About us**

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flexibility for balance and the support you need. We know that flexible work comes in different forms, that’s why we’re embracing hybrid teams - enabling employees to maintain a balance of working both in the office and remote, supporting the needs of both the business and individual.

Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We do this through delivering a great customer experience that is the result of appreciating each other every single day, showing heart by really listening and seeing things from the perspective of others by always asking, "how can I help?".

Let’s care for tomorrow. For a career with plenty of room to grow. Care to join us?

**Job Level**:
Professional

**Location**:

- Melbourne, VIC, AU, 3000**Available until**:
30/06/2023

**Area of Expertise**:
Customer Services & Claims

**Unit**:
Allianz Australia

**Employing Entity**:
ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:
Full-Time

**Remote Job**:
Hybrid working

**Employment Type**:
Permanent

**ID**:
28586

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