Innovation Ecosystem Community Manager

2 months ago

Parkville, Australia University of Melbourne Full time

**Job no**:0063795
**Location**:Parkville
**Role type**:Part-time (0.6 FTE); Fixed Term for 24 months
**Department**:Research, Innovation and Commercialisation
**Salary**:UOM 8 - $119,742 - $129,607 p.a. plus 17% super (pro rata for part time)
- **Develop and manage a community of alumni and industry professionals supporting the University’s commercialisation and entrepreneurship programs.**:

- **Drive the creation and management of an effective community engagement program supporting this community.**:

- **Design and deliver community events and activities focusing on fostering start-up growth, emerging technologies, and enhancing the University’s impact in research and entrepreneurship.**:

- **Brilliant benefits and a flexible hybrid work environment**

**About the Role**
The Innovation Ecosystem Community Manager will oversee the creation, management, and growth of a dynamic community of alumni and industry experts to support the University of Melbourne’s entrepreneurship and commercialisation goals. Reporting to the UMC Head of Engagement and Community, and working closely with Research, Innovation & Commerialisation (RIC) and Advancement, the role involves developing and maintaining a database of community members, ensuring effective onboarding and engagement, and delivering a consistent and integrated customer experience for all community members.

Your responsibilities will include:

- Design and maintain a CRM system for alumni and industry experts supporting the University’s entrepreneurship and commercialisation mission, ensuring up-to-date contact details and data privacy.
- Collaborate with RIC and Advancement leaders to establish processes for capturing and managing community member information and engagement protocols.
- Develop and implement a consistent onboarding system and organise curated events to engage and recognise community members.

**Who we are looking for**

You will have exceptional relationship management skills, adept at engaging with senior stakeholders and discerning both verbal and non-verbal cues. Well-organised and an excellent communicator, you will foster strong community connections. Your leadership and facilitation skills, combined with a creative approach to problem-solving, will drive success in entrepreneurship and research commercialisation. You will effectively manage tasks and deadlines, prioritising diversity and inclusion while respecting different perspectives.

You will also have:

- Tertiary education in a relevant field is desirable.
- Strong analytical skills with the ability to identify patterns, share insights, and improve systems and processes.
- Experience in designing and implementing new community engagement platforms, including CRM databases and programmes.
- Familiarity with managing complex, ambiguous projects, and prior experience with LinkedIn and alumni communities.

For further information regarding responsibilities and requirements please refer to the attached PD.

**Please note: Visa sponsorship is not available for this position. **This role requires current valid work rights for Australia.

**Your new team - Research, Innovation and Commercialisation (RIC)**
Research, Innovation and Commercialisation (RIC) is the central facilitator of research funding in the University, taking advantage of the full diversity of research funding opportunities. RIC is a specialist team dedicated to enabling the University's research and enterprise mission working closely with our academics, professional colleagues, industry partners, funding agencies and government agencies. We have a passion to see our academics and their collaboration partners succeed, achieve research excellence and translate their discoveries into real-world innovation and impact. RIC operates University-wide across all ten Academic Divisions and Chancellery.

**What we offer you**
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page

**The University of Melbourne**
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

**Be yourself**
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information ple

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