Sales & Service Manager - Claremont

3 weeks ago

Perth, Australia David Jones Full time

**Job no**: 537669

**Work type**: Full-Time, Permanent

**Location**: Perth - Inner

**Categories**: Sales Management

**About the Role**

David Jones exists to inspire_ Like No Other_ and as we continue to deliver on our ambitious transformation agenda in line with our Vision 2025++ strategy, we are committed to creating inspired careers so our people can _Thrive_. As the **Sales & Service Manager**, you will be empowered to demonstrate your customer obsession and passion for retail by creating an in-store experience _Like No Other_. You will successfully deliver a customer-centric environment to maximise sales and service results.

**Responsibilities**
- Lead by example by personally delivering on our service principles, engaging with customers, driving sales, and building a loyal customer base.
- Coach and mentor the team to provide expert knowledge and seamless solutions.
- Be visibly present on the selling floor, leading by example and inspiring the team to create warm connections.
- Work collaboratively with the store teams and build strong relationships with stakeholders.
- Look for opportunities for improvement whilst being commercially aware.
- Work collaboratively with the VM and Logistics teams to ensure the allocated stock is floor-ready within the relevant timeframes.
- Identify areas of opportunities for feedback to the Merchandise team.
- Maintain stock loss awareness by working closely with the sell and support teams to mitigate loss by ensuring proactive measures are implemented.

**Join us if you**
- Have strong coaching skills, including experience leading teams and empowering others to achieve results.
- Have a demonstrated passion for retail and a desire to provide great customer service.
- Have a solutions-focused mindset and the ability to provide innovation and effective customer solutions.
- Have a proven ability to motivate and lead teams and inspire an in-store experience Like No Other.
- Have relevant merchandising and selling skills and key product awareness.
- Have strong written, listening and spoken communication skills.
- Are flexible and adaptable to a fast-paced and evolving environment.

**Why work for us?**
- A competitive remuneration package, including an annual bonus incentive.
- Generous employee discounts across David Jones brands.
- An additional day of leave for your birthday.
- A supportive, flexible and engaging environment that will support personal/professional development.
- Opportunities to support community partnerships across our Corporate Social Responsibility program.
- Be a member of a company committed to sustainable practices.
- Ongoing training and development to pursue individual ambitions.

**About Us**

Since 1838, David Jones’ limitless quest for innovation and progress established the brand as Australia’s original influencer in fashion and lifestyle. Having revolutionised the way Australians shop, David Jones’ creation of a social centre inspired and created lasting memories for past, present and future generations. Today, our vision to inspire _Like No Other_ drives us to continue this legacy in our ambitious purpose to be the destination that inspires, with experiences and services _Like No Other_.

Our Thriving cultural pillars inspire our people to deliver on our vision and purpose. We are Customer Obsessed; curious to understand and dedicated to delighting them with seamless solutions as one team. We care for our people, customers, partners and community by creating Inclusive environments through belonging and respect. We Empower with implied trust to act with integrity, value our unique skills and be accountable for our decisions. We constantly seek Innovative ways of improving, changing and exploring ways that we can inspire.

**We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.**

**Advertised**: 14 Mar 2024 W. Australia Standard Time
**Applications close**: 03 May 2024 W. Australia Standard Time

  • Concession Manager

    4 weeks ago

    Perth, Australia Frontline Recruitment Full time

    **About the company**: This high quality fashion retailer aims to empower their customer in every facet of their everyday lives. As a global business they have established themselves in the luxury market with their passion and high standards. This business is driven to create luxury, ready to wear fashion for EVERYBODY! Feeling inspired?... This role is for...

  • Concession Manager

    4 weeks ago

    Perth, Australia Frontline Recruitment Full time

    **About the company**: This high quality fashion retailer aims to empower their customer in every facet of their everyday lives. As a global business they have established themselves in the luxury market with their passion and high standards. This business is driven to create luxury, ready to wear fashion for EVERYBODY! Feeling inspired?... This role is for...

  • Boutique Manager Claremont Quarter

    5 days ago

    Perth, Australia Retailworld Resourcing Full time

    **Boutique Manager | Claremont Quarter** - Above market salary + generous perks - Beautiful culture and company values - Autonomous position to influence all aspects of business **Join an elite Australian luxury fashion label in Claremont. Cultivate relationships on a daily basis with loyal clients and talented team.** **About our Client**: Our client has...

  • Boutique Manager Claremont

    1 week ago

    Perth, Western Australia Retailworld Resourcing Full time

    Fashion pieces, handbags and accessories Salary from $58k+super Supportive company with genuine valuesBoutique Manager | ClaremontWork with an exquisite Australian brand. Beautifully designed pieces and outstanding quality. Coach and mentor your sales team to exceed client expectations. Australian retailer with a international presence Structured onboarding...

  • Strategic Account Manager

    4 weeks ago

    Perth, Australia AMP Full time

    Strategic Account Manager If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our...

  • Boutique Manager Claremont Quarter

    1 week ago

    Perth, Western Australia Retailworld Resourcing Full time

    Boutique Manager | Claremont Quarter Above market salary + generous perks Beautiful culture and company values Autonomous position to influence all aspects of businessJoin an elite Australian luxury fashion label in Claremont. Cultivate relationships on a daily basis with loyal clients and talented team.About our Client:Our client has a well-established...

  • Customer Service Consultant

    2 months ago

    Perth, Australia AMP Limited Full time

    **The opportunity** You will be given comprehensive initial training to get you off to a strong start, so it doesn’t matter if you have no relevant experience. Your training will continue and you will be upskilled to help your professional development. We have opportunities across Australia and can offer remote and hybrid working (your Talent Consultant...

  • Customer Service Consultant

    4 weeks ago

    Perth, Australia AMP Limited Full time

    **The opportunity** You will be given comprehensive initial training to get you off to a strong start, so it doesn’t matter if you have no relevant experience. Your training will continue and you will be upskilled to help your professional development. We have opportunities across Australia and can offer remote and hybrid working (your Talent Consultant...

  • AMPS Administrator

    1 week ago

    Perth, Western Australia Raytheon Technologies Full time

    Unspecified Exciting opportunity supporting the Navy's Hydrographic and Offshore Patrol Vessels. Position co-located with Defence at Henderson WA, collaborating across defence and industry to meet objectives. Work within a high calibre team with great benefits and professional development. Raytheon Australia is proud to be the trusted capability...

  • Marketing Executive, Claremont Quarter

    2 weeks ago

    Perth, Australia Hawaiian Full time

    Hawaiian is a leading Western Australian property company with an extensive portfolio which includes shopping centres, office buildings and hospitality assets, throughout Western Australia. With an innovative approach to business and strong company values, Hawaiian proudly services and supports the WA community. Through our many programs and partnerships,...

  • Retail Assistant

    2 days ago

    Perth, Australia Retail Prodigy Group Full time

    **Join Our Team at Nike Claremont!** Are you ready to be part of a winning team? We're on the lookout for an exceptional **Casual Retail Assistant** to join our Retail Prodigy Group family at the **Nike Store in Claremont Quarter.** At Retail Prodigy Group, we embody a culture defined by our core values: Care, Coach, Energy, Accountability and Innovation...

  • Store Manager Claremont

    2 weeks ago

    Perth, Australia Retailworld Resourcing Full time

    $66,600 salary package + fantastic perks - Beautiful Claremont location - Supportive culture and passionate team **Specialty fashion boutique with beautiful, unique styles. Dedicated to outstanding service, timeless quality & designs. Join a supportive culture & team.** - $66,600 salary package + fantastic perks - Beautiful Claremont location - Supportive...

  • Boutique Manager Claremont

    2 weeks ago

    Perth, Australia Retailworld Resourcing Full time

    $67,700 salary package + fantastic perks - Beautiful Claremont location - Supportive culture and passionate team **Specialty fashion boutique with beautiful, unique styles. Dedicated to outstanding service, timeless quality & designs. Join a supportive culture & team.** - $67,700 salary package + fantastic perks - Beautiful Claremont location - Supportive...

  • Strategic Account Manager

    4 weeks ago

    Perth, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

  • Strategic Account Manager

    1 day ago

    Perth, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

  • Boutique Manager Claremont

    1 week ago

    Perth, Australia Retailworld Resourcing Full time

    **Boutique Manager | Claremont Quarter** - Amazing culture and endless benefits - Attractive salary package, including generous bonuses and benefits. - Chance to make a real impact on the success of the business. We're searching for an experienced professional to join a well-established business in the Luxury Fashion Retail sector. The company has been part...

  • Marketing Executive, Claremont Quarter

    1 week ago

    Perth, Western Australia Hawaiian Group Full time

    Hawaiianis a leading Western Australian property company with an extensive portfolio which includes shopping centres, office buildings and hospitality assets, throughout Western Australia.With an innovative approach to business and strong company values, Hawaiian proudly services and supports the WA community. Through our many programs and partnerships, we...

  • Assistant Store Manager

    2 months ago

    Perth, Australia Spice Talent Full time

    Base salary $61k Base +Super + Bonus Structure - Work/Life balance with rotating rosters - Birthdays Off, Supportive culture We are currently recruiting for an Assistant Manager for our **Claremont Store**. They value people and still operate on strong family values. Their products are innovative and if you feel like changing things up at home or you're...

  • Sales Advisor Claremont Quarter

    1 week ago

    Perth, Australia Retailworld Resourcing Full time

    **Sales Advisor | Claremont Quarter** This is a fantastic opportunity to work with an iconic fashion brand and gain valuable sales experience. Don't miss out on this unique career option! - Work in a dynamic environment with excellent career prospects. - Enjoy competitive remuneration, incentives and bonus opportunities. - Be part of a friendly team with an...

  • Strategic Account Manager

    1 week ago

    Perth, Western Australia AMP Limited Full time

    If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more...