Courtsa Registry Services Consultant

3 weeks ago


Adelaide CBD, Australia SA Government -COURTS ADMINISTRATION AUTHORITY Full time

**Courts Administration Authority**

**Job reference**: 534188

**Location**: 5000 - ADELAIDE

**Job status**: Ongoing

**Eligibility**: Open to Everyone

The CourtSA Registry Services Consultant is responsible for providing administrative support and high-level customer service in a contact centre environment, including procedural advice and assistance on court processes, rules, and online systems.

An exciting opportunity exists for employees who wish to expand their skills and knowledge or are just looking for a change, to join this growth area.
This position provides a unique opportunity to gain knowledge and experience across all courts, jurisdictions and a number of corporate areas.
We value our friendly and hardworking team environment and are looking to welcome the right person to be the next member of our team.

The CAA of South Australia’s primary purpose is to provide participating courts and court users with services and facilities that support the proper administration of justice.
We have a workforce of over 700 employees working under the _Courts Administration Act 1993_ in an independent statutory authority.
Most of our employees work in an administrative capacity to support the courts to operate effectively.

To successfully perform in this role applicants should have:

- A strong customer service ethic.
- Demonstrated high level communication skills, both verbal and written.
- Demonstrated ability and experience working within a team environment.
- Demonstrated ability to adapt to change.
- Experience working in a Court Registry and/or call/contact centre is desirable.

**Special Conditions**
- Multiple positions available.
- Appointment is under the _Courts Administration Act 1993_. Terms and Conditions of employment are governed by the _Public Sector Act 2009._
- Appointment is dependent upon a current National Police Certificate that the CAA finds satisfactory.
- As a justice agency, the CAA may receive details of spent convictions as part of any Criminal History Screening and use this information in the selection process.
- Eligible for appointment as a Justice of the Peace.
- Appointees will be required to disclosure their COVID-19 vaccination status.

**Remuneration**:
ASO2 - ($56,987 - $61,301 per annum plus superannuation)

**Enquiries**:
Jamie Christie, A/CourtSA Registry Services Manager
Ph: (08) 8204 8479

**Additional Information**:
Please submit a copy of your current Resume and a Covering Letter of no more than **2** pages which clearly outlines how your skills, experience and knowledge demonstrate that you meet the above selection criteria.

The CAA is committed to creating a workforce which reflects the wider community, as well as providing a working environment which embraces and values diversity and inclusion.

For further information about the CAA please visit the CAA website

**Applications close**: 13/06/2023 6:00 PM



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