Digital Planning

2 months ago

Sydney, Australia Optus Full time

**Digital Planning & Prioritisation Lead**:
**Date**:18-May-2023

**Location**: Sydney (Macquarie Park HQ), Australia

**Company**:Singtel Group

**About the role**

The Optus eCommerce tribe’s mission is to create customer love with simple and fast purchases. The Digital Product Management function is accountable for critical Product value streams that help Optus realise its ambition to become Australia’s most loved everyday brand and lasting customer relationships.

We require a dedicated leader with a strategic digitally focused demeanor, mature planning and prioritization methods and associated ‘soft’ skills (including exemplary stakeholder management and broader leadership skills.)

**The Planning & Prioritisation lead will**:

- Drive the Front door process for the tribe, channeling demand and priorities This includes chairing the forum, templates.
- Be responsible for Tribe capacity planning, working with the PO’s, Scrum Masters and DPM’s to ensure there is capacity to deliver the roadmap and associated priorities.
- Create and deliver Quarterly Business Reviews for tribe. Conduct Analysis of delivery against plan compared to forecast scope, budget, and timeline.
- Ensure the blueprint meets our needs, within our cost profile, by analysing squad skills mix and forward planning for realignments in line with roadmap plans.
- Measure and monitor tribe metrics that are aligned to DCP performance. Ensuring accurate information and insights are delivered, creating efficiencies and opportunities to improve the customer experience and feed our Product capability roadmaps and optimizations.

As an authority in digital technology, you must have the depth of experience in digital analytics and value creation, and proven experience in leading a digital portfolio in delivering initiatives to market to drive commercial benefit. Knowledge and experience of tools and platforms that will facilitate the end-to-end implementation, and opportunities to minimise risk to Optus and its customers is important.

**About You**:

- Degree (IT, Project Management)
- 5+ Years in Telecommunications experience
- Portfolio and Product Management exposure, preferably Agile
- Mature planning and prioritisation methods and framework experience
- Solid Digital technologies and trends knowledge
- Ability to lead and facilitate discussion and project teams.
- Demonstrated ability to meet strict deadlines.
- Advanced Data analysis & skills or ability to co-ordinate.
- Experience in having input into Program requirements and Change requests.
- Ability to identify and create optimal solutions that balance customer and market needs with what is realistic, at reasonable cost, in reasonable time and with available resources
- Strong Communication Skills
- Sound verbal and written communication skills
- Ability to hold meetings and workshops, track progress, resolve issues, assign responsibilities and maintain focus to keep on track
- Ability to manage scope, overcome obstacles, address issues and mitigate risks to ensure project success
- Must be proactive, with the ability to use a high level of initiative.
- Flexibility to handle changing priorities.
- Goal, results and solutions oriented
- Innovative and creative problem solver
- Professional and mature
- Experience in Online/web related Channel.
- High level Knowledge/skills in Microsoft Excel, Word, Power-point and other Optus specific systems.

**So, Why Optus?**

Our vision is to be Australia's most loved everyday brand with lasting customer relationships. By creating unique customer connections, being digital everywhere and delivered by our amazing people.

Every role at Optus helps us to achieve our vision. We believe in the value of an inclusive and diverse workforce for our people to build stronger connections within our teams, with our customers and fuel innovation.

We're a highly collaborative workplace, and offer a range of perks such as:

- Discounts to Optus products and services, and to over 400 retailers Australia wide
- Ongoing training, mentoring and development opportunities
- Hybrid ways of working
- Competitive salary (expand upon STI, Comms etc.) (OPTIONAL)
- Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office (Admin/SYD ONLY)

**It starts with Yes**

To find out more about our culture at Optus, go behind the scenes with our people by searching **#OptusLife** on LinkedIn.

Please no recruitment agencies, we’ll be managing this role in-house. Any resumes submitted outside of our process will be deemed the sole property of Optus.

As a provider of essential services across Australia, Optus has a critical role in the community through keeping our customers connected to the people they love and the things that matter. We have a COVID-19 Vaccination Policy and also require vaccination to enter our workplaces. Please speak to us if you have any questions about this policy or how it impacts you, including any

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