Coffee Specialist

**Introduction**:
Veneziano Coffee are Australia's leading specialty coffee roasters & wholesale coffee suppliers with shops in Melbourne, Sydney, Perth, Brisbane, Canberra. Within our industry, the Veneziano name is synonymous with knowledge, experience, and innovation.

We've grown our team from a small batch roaster into an industry powerhouse, selecting our people as carefully as we select our beans - only the best, most exceptional character profiles

**Description**:
What’s the opportunity?

Reporting to the State Sales Manager - Vic & WA, we are on the hunt for a Coffee Specialist & Account Manager that isn't afraid to get out there and create impact for current and potential customers.

As our Coffee Specialist & Account Manager you’ll be responsible for;
- Account Management - Retention and growth of existing accounts, providing outstanding customer service, building relationships based on knowledge and trust, and maximising opportunities for business growth.
- Coffee Training - Delivering high level skill development to our customers to deliver on our brand promise of coffee specialists growing the coffee business of hospitality professionals.
- Warehouse & Deliveries - Managing our warehouse, including all stock movements in and out, picking and packing orders for delivery and delivering stock to our customers.

Who are we looking for?
- Passion and thirst for coffee knowledge and excellence, prior experience in the specialty coffee industry is a must;
- Understanding of the unique Western Australian market;
- Exceptional technical skills both in specialty coffee and machine knowledge;
- Excellent negotiation and after-sales service with the ability to build rapport and relationships quickly;
- A high level of organisation, time-management, and problem-solving skills;
- Proven ability to effectively communicate at all levels and across functions, collaborating for best results;
- A track record of continuous improvement, implementing innovative ideas to delight our customers;
- The ability to work both as part of a team and autonomously;
- A self-starter with strong business acumen who views growth and change as an opportunity.
- A current drivers license is a must

**What we’re offering**:
This opportunity gives you the chance to join a small team and growing business where your opportunity for growth and development are uncapped. Your ambitions and aspirations matter to us, and we'll empower you to be your best. With a focus on work-life balance, a company that genuinely cares about your wellbeing, and the stability of a business that continues to thrive.
- Be part of a strong global business with expansion plans - join in our focus on sustainability and wellbeing;
- Quarterly and EOY staff appreciation program;
- A company vehicle and fuel card.
- Employee Wellbeing program;
- Leave benefits including paid Volunteer Time Off and our Paid Parental Leave Program;
- Discounts on coffee, coffee equipment, and at leading cafes;
- Access for yourself and family to our Employee Assistance Program;
- Excellent training and career development with clear progression pathways

Join our team by submitting your cover letter and resume. Only shortlisted applicants will be contacted.