Coffee Specialist

Introduction:

Veneziano Coffee are Australia's leading specialty coffee roasters & wholesale coffee suppliers with shops in Melbourne, Sydney, Perth, Brisbane, Canberra.

Within our industry, the Veneziano name is synonymous with knowledge, experience, and innovation.

We've grown our team from a small batch roaster into an industry powerhouse, selecting our people as carefully as we select our beans - only the best, most exceptional character profiles

Description:

What's the opportunity?

Reporting to the State Sales Manager - Vic & WA, we are on the hunt for a Coffee Specialist & Account Manager that isn't afraid to get out there and create impact for current and potential customers.

As our Coffee Specialist & Account Manager you'll be responsible for;

• Account Management
• Retention and growth of existing accounts, providing outstanding customer service, building relationships based on knowledge and trust, and maximising opportunities for business growth.

Coffee Training

• Delivering high level skill development to our customers to deliver on our brand promise of coffee specialists growing the coffee business of hospitality professionals.

Warehouse & Deliveries

• Managing our warehouse, including all stock movements in and out, picking and packing orders for delivery and delivering stock to our customers.

Who are we looking for?

• Passion and thirst for coffee knowledge and excellence, prior experience in the specialty coffee industry is a must;
• Understanding of the unique Western Australian market;
• Exceptional technical skills both in specialty coffee and machine knowledge;
• Excellent negotiation and aftersales service with the ability to build rapport and relationships quickly;
• A high level of organisation, timemanagement, and problemsolving skills;
• Proven ability to effectively communicate at all levels and across functions, collaborating for best results;
• A track record of continuous improvement, implementing innovative ideas to delight our customers;
• The ability to work both as part of a team and autonomously;
• A selfstarter with strong business acumen who views growth and change as an opportunity.
• A current drivers license is a must

What we're offering:

This opportunity gives you the chance to join a small team and growing business where your opportunity for growth and development are uncapped.

Your ambitions and aspirations matter to us, and we'll empower you to be your best.

With a focus on work-life balance, a company that genuinely cares about your wellbeing, and the stability of a business that continues to thrive.

• Be part of a strong global business with expansion plans join in our focus on sustainability and wellbeing;
• Quarterly and EOY staff appreciation program;
• A company vehicle and fuel card.
• Employee Wellbeing program;
• Leave benefits including paid Volunteer Time Off and our Paid Parental Leave Program;
• Discounts on coffee, coffee equipment, and at leading cafes;
• Access for yourself and family to our Employee Assistance Program;
• Excellent training and career development with clear progression pathways

Join our team by submitting your cover letter and resume. Only shortlisted applicants will be contacted.

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