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Administration and Operations Specialist

4 months ago

Sydney, Australia IAG Full time

Have meaningful impact as **Administration and Operations Specialist**

**Your Role**

This is an exceptional opportunity to join our newly formed internal Underwriting Agency business, Cylo.

This role will support the Cylo team through the delivery of smooth business processes, contributing to driving sustainable growth. You will ensure the Cylo team has adequate support to work efficiently, including administrative and operational support to the Finance & Operations Manager an broader Cylo management team.

You’ll be responsible for the set up new users and brokers on our new business platform, assisting end users with onboarding and access setup.

Working closely with the finance manager, you’ll provide assistance with collating of data and preparation of monthly reporting and you’ll support the wider team with management of the Cylo inboxes, responding to queries, undertaking general administration activities and attending meetings related to broker and market interactions.

This permanent full-time position offers a hybrid working, and with our offices located nationally you will have your choice for your base location Sydney or Melbourne.

**About You**
- Self-driven and motivated with excellent time management
- Effective in fostering positive relationships with peers, customers and business partners
- Ability to work within a small team and individually to achieve shared outcomes
- Effective communicator with strong written and verbal communication skills
- Proficient in the use of Microsoft Office, Excel, PowerPoint and Word
- Foundation, curiosity or general interest in finance and insurance

**Applications close 21 February 2024**

**ABOUT US**

IAG is the largest general insurance group in Australia and New Zealand. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

You’ll know our brands - NRMA Insurance, CGU, WFI, ROLLiN’, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.

We’re also guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses and communities. Collaborating on Indigenous-led solutions that enable growth, develop resilience and create meaningful change.

We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We're committed to being a safe and supportive workplace for all our employees. We do this because we’re ready for you.

**All this shows up in what we offer**:
1. Grow your financial future with 13% superannuation as standard
2. Access up to 50% off personal insurance, including home and motor insurance
3. Flexibility through a program called MyFlex - supporting you to live life to the full
4. An AWEI Awarded business
5. Be part of a net zero business by 2050
6. Join great employee network communities
7. Keep your skills current and accredited with the IAG Academy portal
8. 20-days paid emergency services leave a year

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday

Work Location: In person