Patient Services Assistant

2 weeks ago

Melbourne, Australia Monash Health Full time

Location: Melbourne | Southern Metropolitan

Job type: Casual

Organisation: Monash Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Facilities Management, Health and Allied Health

Reference: 59317

**About Monash Health**

**About Monash Health Bureau**

**Monash Health Bureau (MHB)** is an efficient workforce unit that allocates over 450 shifts per day across Monash Medical Centre, Dandenong Hospital, Casey Hospital, Moorabbin Hospital, Kingston Centre and our central production kitchen. We deliver experienced nursing and midwifery, clinical support and non clinical Support Services to meet the demands of a multi specialised and fast growing organisation.**

**About the Role**

We are looking for experienced Patient Service Assistants (PSAs) to work across all Monash Health hospital sites as part of our casual workforce.

As a Monash Health employee, you will have the ability to maintain a high level of communication with patients, visitors and colleagues enabling you to deliver exceptional service. As an integral part of the organisation you will be the face of the casual workforce and consistently demonstrate our core values.

**About You**

You are an experienced Patient Services Assistant with a strong focus on customer service who is able to commit to working flexible hours across seven days per week.

You are required to have:

- Certificate III in Health Services Assistance (Essential)
- Current Working with Children’s Check (Employee)
- Relevant working experience
- Good availability to work various casual shifts over 7 days

What to expect:

- You can choose to work at locations close to home
- Work shifts that support your work life balance
- Supported training
- Continuing education and access to online resources
- Input your availability and receive your shifts via our electronic system
- Exposure to a variety of hospital settings and working with Monash Health’s exceptional healthcare staff
- Receive corporate benefits including salary packaging, staff gym, supported professional development, discounted staff parking, supply of the corporate uniform and an Employee Assistance Program

**How to Apply**

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Offers of employment can only be made once all required probity checks have been completed. These include:

- Two professional reference checks (friends and family member are not accepted);
- A clear Police Check conducted within the last three months;
- A current Victorian Employee Working with Children’s Check (or proof of payment for same);and
- Proof of immunisation (including COVID vaccinations)
- Relevant visa and working rights

A request to conduct probity checks does not guarantee that an offer of employment will be made.

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