Shared Services

1 month ago

East Melbourne, Australia The Royal Australian College of General Practitioners (RACGP) Full time

Business Services
Information Technology
Flexible location
Full Time, Permanent

3/4/2023

Full-time permanent role
$109,077 PA plus 14% superannuation plus 17.5% annual leave loading
East Melbourne location with genuine WFH options
About the RACGP
The Royal Australian College of General Practitioners (RACGP) is the voice of general practitioners (GPs) in our growing cities and throughout rural and remote Australia. For more than 60 years, we’ve supported the backbone of Australia’s health system by setting the standards for education and practice and advocating for better health and wellbeing for all Australians.
We foster the future of general practice through our profession-led, community-based training model for the Australian General Practice Training Program and other training pathways. We train GPs to deliver quality, whole-person care to patients across Australia, support their ongoing professional development and provide a point of connection for GPs serving communities in every corner of the country.

About you

As our Team Leader Web Services, you will lead a web services team to develop, update and maintain the RACGP’s online resources and contribute to the accessibility of knowledge and information that RACGP’s members use in their profession.

**You’ll also demonstrate**:
A relevant tertiary qualification and/or relevant industry specific experience
Previous experience providing constructive advice on the writing of content for online consumption/delivery.
Previous experience leading / supervising a small team of web content administrators and UI/UX designer
Highly developed knowledge of and experience using web development software, CSS, HTML, content management systems, image manipulation and editing
Exceptional listening and communication skills across all levels of internal and external stakeholders
Dependable handling of confidential data, managing security, abiding by privacy regulations
Absolute accuracy and attention to detail

About the opportunity

Reporting to the Head of Strategy and Architecture, you will work in a modern technology stack and align with industry standard deployment best practice and participate in our agile delivery practice working closely with our development and testing teams to efficiently complete backlog requests and project activities enabling high quality business outcomes.

**Some of your responsibilities will include**:
Lead the web services team and oversee the planning, development and implementation of content across RACGP websites, aligning to the College’s digital, marketing and content strategies
Consult the marketing and IT teams to review and maintain standards for digital branding, style guides and success measurement to support the business action plan
Manage content update prioritisation, provide guidance on User Interface (UI) and User Experience (UX) best practice, including setting standards for websites and accessibility.
Lead the creation of unique, simple-to-understand, and user-friendly content using best practice Search Engine Optimisation(SEO) techniques
Implement standards and meeting compliance for websites i.e. accessibility - WCAG “AA” standard and best practice for mobile responsiveness to meet member experience expectations: anywhere, anytime, and on any device
Use data intelligence tools and A/B testing to collect member feedback to continuously improve the member experience by providing user-friendly products that meet members’ needs
Review and provide feedback on content related to web applicability and accessibility.

The Benefits

14% superannuation
Additional leave over the Christmas and New Year period
17.5% annual leave loading for EBA employees
Hybrid working arrangements
The Core Academy (Professional Development Program)
High-profile health and education organisation where progressive leadership, innovation integrity, collaboration and accountability are valued.

To apply

Towards the end of the process, applicants will be asked to complete pre-employment screening, which may include reference checks and/or a National Police Check.

**Applications close**: 2 weeks from launch
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