Aps4 Business Support Officer

4 weeks ago

Sydney, Australia Talent International Full time

australia sydney contract up to au$43.82 per hourTalent International is currently recruiting for an **APS4 Business Support Officer **to work for one of our **Federal Government clients** based in **Surry Hills. **The position is **12-month contract role with the possibility of extension** and are paying **$43.82 per hour + Super**.***

7.6 hours per day and 38 hours per week

**Position Purpose**

The Analytics, Data and Actuarial Division provides information and advice on Scheme monitoring, financial sustainability, and risks. The Division performs analysis and provide insights for the overall financial sustainability of the Scheme.

The Division also provide operational data, insights and analytics to all operational teams, driving service delivery performance. They undertake various reports, initiatives, and projects such as the annual financial sustainability report and quarterly actuarial reports and provide information and advice to the CEO and the Board.

The Executive Office Branch act as an enabling function to support the Division with managing requests and providing advice to internal and external stakeholders. They coordinate the release of any external data requests and are responsible for the identification of continuous improvement strategies and operations for the broader Division.

**Duties**:

- Manage mailboxes and action various enquiries such as operations enquiries and administrative enquiries from staff members, recruitment agencies, other branches, and other stakeholders.
- Build and maintain strong relationships with both internal and external stakeholders.
- Manage business support functions and operating procedures, including the onboarding of new starters and offboarding of staff who are leaving the Agency.
- Assist with monthly financial accruals.
- Manage the payment of invoices.
- Work on operations/HR projects and tasks, and liaise with relevant stakeholders as needed.
- Other duties and projects where directed.

**Skills and Personal Attributes**

***
- Contemporary attitude to disability
- Positive contemporary attitudes to people with disability.
- Understanding and knowledge of disability and its impact on individuals.
- Experience with supporting people with a disability to maximise participation in community.
- Systems
- Competency with IT systems.
- Competency with Microsoft Suite, in particular Word and Excel
- Communication
- Adaptable communication and interpersonal skills.
- Experience in building relationships both with internal and external stakeholders.
- Able to engage in negotiation if dealing with external providers.
- Collaboration
- Ability to work within the team and adapt quickly to a changing environment.
- Ability to work closely with the participant and their carer/s.
- Service Orientation
- Commitment to achieving positive outcomes for NDIS participants and the Scheme.
- Ability to respond to and prioritise competing and often urgent requests in a calm and efficient manner while also maintaining high work standards and accuracy.
- Ability to manage confidential and sensitive information.
- Ability to synthesise and analyse information and make decisions.
- Judgment and decision making within delegated limits in relation to accountability of funds and interactions with individuals and communities.

**Desirable**
- It is highly desirable that applicants have an understanding of or lived experience in the field of disability.

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