2ic/housekeeping Room Attendant

3 weeks ago

Fortitude Valley, Australia LUXXE Outsourced Hotel Services Full time

**Benefit from comprehensive training programs**:

- ** Join a company that focusses on a positive, supportive and inclusive work culture**:

- ** Be rewarded for your hard work and dedication**

**About Us...**

**LUXXE Outsourced Hotel Services** is a home-grown Australian boutique services company operating in Melbourne, Canberra, Sydney, Western Sydney, Brisbane,Perth, Mackay, and Cairns. We provide highly-trained staff across various roles including Housekeeping, Rooms and Public Areas.

LUXXE Outsourced Hotel Services focusses on providing excellence to its clients and a supportive and team oriented environment for our people.

**About the Role...**

We are currently seeking a highly skilled, motivated and hands on Housekeeping 2IC/Room Attendant to help head up the team. The role is critical to the success of this hotel. The 2IC will cover the Housekeeping Managers days off on saturday and Sunday, and will do room attendant the other days. Great opportunity to upskill and learn to become a Housekeeping Manager in the future.

**About You...**

You will have a friendly and enthusiastic attitude, with the ability to have positive involvement and interaction with both guests and the overall Hotel team.

MUST be available to work a rotating roster and includes Saturday and Sunday every weekend

Possess full Australian working rights

Excellent grooming and presentation

**To succeed in this role you will need the following skills and attributes**:

- Passionate and consistent, with excellent attention to detail
- Show proven effective and positive inter-departmental relationships with previous hotel teams, including General Manager, front office and Maintenance
- Demonstrated Leadership skills: lead the team from the front, drive performance and productivity
- Excellent staff management to drive performance excellence in quality and productivity including training, development, rostering, work allocation and performance improvement
- Strong Time management skills
- Accurate record keeping in relation to room counts/payroll & billing, and proven previous management of daily payroll to ensure compliance with the Hospitality Industry General Award
- Ability to maintain the standard operating procedures within the department and in accordance with CLIENTS requirements
- Experience in leading workplace safety, adhering to policies of the CLIENT and LUXXE. Assume responsibility and accountability for the health and safety of employees and for the working environment
- A demonstrated hands on approach within a 4 or 5 star Housekeeping Department conducting daily room inspections to ensure duties have been completed to meet service standards and guaranteed arrival times
- Previous experience with outsourcing

**How To Apply...**

**If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you**

**No recruitment agencies please

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