Ndis Plan Manager

6 days ago

Tweed Heads South, Australia Your Plan Manager Full time

**NDIS Plan Mentor
- Experienced Plan Manager, Hybrid Opportunity**

**Position**: NDIS Plan Mentor (Plan Management Services).

**Please note**:
This role would suit someone with
**2+ year of experience in NDIS Plan Management** who understands all facets of the plan management role with an emphasis on participant choice and control. This role is supported by an amazing team with a different approach to traditional plan management roles. Disabled people and/or people with lived experience are strongly encouraged to apply. You will love the opportunity to meet new service providers, share solutions and provide amazing and friendly service.

**About Us**:
Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management service provider, well known across Australia. Here at YPM, we provide personal, friendly service to our clients with a focus on delivering better than expected outcomes. We support full choice and control for participants and encourage them to make the decisions around their plans.

**The Role**:
To provide high-quality, collaborative, and direct support to plan managed clients in an accurate and timely manner, with a focus on developing, building, and maintaining relationships.

To ensure that all NDIS reporting and compliance requirements are met and that clients have a full understanding of their NDIS budgets and decision-making. You will be well supported by an experienced management team and amazing team members.

**Key Responsibilities**:
**This dynamic position will be responsible for, but not be limited to**:

- Cultivate a positive, proactive, and enthusiastic attitude to learning and engagement within a team.
- At this level, employees may be required to supervise team members or volunteers in their day-to-day work. Employees with supervisory responsibilities may undertake some complex operational work and may undertake planning and coordination of activities within a clearly defined area of the organisation.
- Assist clients to understand their plans, the scope of budgeting/spending, and the NDIS price guide.
- Ensure claims and reporting are accurate and timely.
- Assist with and provide high-quality record management within CRM Work within a team to support a diverse range of NDIS-funded clients.
- Ensure ongoing retention and engagement of participants and their teams through relationship building, friendly service and a great attitude.
- Provide high levels of service and general advice & guidance to the differing needs of clients.
- Ensure all data and information is current and NDIS Plans are reviewed regularly.
- Ensure all timeframes and targets are achieved for responsive communication, inquiries, and milestone contact with clients.
- Proactively ensure that Your Plan Manager is represented and promoted within the industry and community.
- Contribute to supporting client choice and control over their plans using industry knowledge and experience.
- Ensure correspondence and documentation are managed efficiently and confidentially.
- Identify and report any risks to the Manager Maintain current knowledge of the NDIS, Quality and Safeguards, price guides, and guidelines and proactively drive your learning and growth.

**About You**:

- Positively contribute to the achievement of the business objectives whilst maintaining a focus on the business values.
- Adhere to all policies and procedures and engage in performance improvement and coaching Proactively participate in team communication, including meetings.
- Be responsible for managing and planning their work and that of team members or volunteers if allocated and may be required to deal with formal disciplinary issues within the work area.
- Actively and positively participate in training provided.
- Other responsibilities as and when directed by Your Plan Manager.
- Be an effective time manager of your work and team tasks.

**Essential Requirements**:

- Advanced understanding and commitment to person-centered support and services to people with a disability, their teams, and service providers.
- Diploma in Business Administration, Disability, Customer Service or higher and/or similar demonstrated work-related experience in working with people with a disability.
- Minimum 2 years experience in a plan management role with an emphasis on relationships with a diverse range of clients and their teams.
- Demonstrated experience in a client relationship role where developing, building, and maintaining relationships is a priority to ensure client retention and growth.
- Familiarity with the basics of human resource management principals and the capability to provide on the job training support to Plan Services Officers or volunteers.
- Demonstrated experience in responsibility for quality outcomes through relationship management and high-volume client/customer interactions using established tools, processes, procedures, and scripts.
- Proven expertise in interpreting the NDIS price guide, statutory requirements, planning

  • Experienced Ndis Plan Manager

    1 day ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **NDIS Plan Mentor - Experienced Plan Manager, Hybrid Opportunity!** **Position**: NDIS Plan Mentor (Plan Management Services). This role would suit someone with **2+ year of experience in NDIS Plan Management** who understands all facets of the plan management role with an emphasis on participant choice and control. This role is supported by an amazing...

  • Sil House Accommodation Manager

    3 days ago

    Tweed Heads, Australia Home Caring Tweed Heads Full time

    **Job description** **Home Caring Pty Ltd** is a private registered NDIS and Aged Care provider and a leading national team providing in-home care support with the highest standards of care. - We are currently seeking outstanding and passionate Accommodation Manager for our SIL homes in Tweed Heads and Banora Point._ We offer suitable applicants training,...

  • Service Manager

    3 days ago

    Tweed Heads South, Australia Eternal Disability Care Full time

    We are Hiring a Service Manager - Disability in Tweed Heads NSW!! Are you a highly motivated and experienced professional in the social services sector? Are you passionate about making a positive impact in the lives of individuals with disabilities? Eternal Disability Care, an NDIS registered service provider, is seeking a talented and dedicated Service...

  • Recreational Activities Officer

    2 weeks ago

    Tweed Heads South, Australia Bupa Full time

    **About the Role** As the Recreational Activities Officer, you will drive the energy, engagement, and participation of residents into a range of social, recreational, and cultural activities. You will also lead mental health and wellbeing programs which empower our resident's choices and independence. **Duties** - Plan, organise, and lead activities for...

  • Ndis Coordinator

    3 days ago

    South Melbourne, Australia Remedy Recruitment Full time

    We are seeking a full-time or.9 Coordinator to join the NDIS Therapeutics Team of this highly regarded Community health care provider located in the Southern suburbs of Melbourne. It is a very exciting time of expansion for this Community Health Service. The Therapeutics Team provides a range of services to NDIS participants with psychosocial disability,...

  • Care Manager

    6 days ago

    Tweed Heads, Australia Infinite Aged Care Full time

    Be part of a passionate, dynamic and fun loving team! - Terrific employee benefits includes retailer discounts & novated care leasing - Join one of Australia's fastest growing aged care groups At Infin8 care, the critical role of Care Manager is responsible for ensuring the effective and efficient delivery of care and clinical services to our residents...

  • Senior Workforce Planning Officer

    Found in: Talent AU C2 - 2 weeks ago

    South Penrith, Australia Ndis Quality And Safeguards Commission Full time

    APS Level 6 Canberra ACT,Penrith NSW,Darwin NT,Brisbane QLD,Adelaide SA,Hobart TAS,Melbourne, VIC,Perth WA,Parramatta NSW Ongoing Senior Workforce Planning Officer Opens in new window Senior Workforce Planning Officer Opens in new window

  • Kitchen / Hotel Services Assistant

    Found in: Talent AU C2 - 1 week ago

    Tweed Heads, Australia Infinite Care Full time

    The RoleAt Infin8 care, Kitchen and Hotel Services Assistants play a key role in meeting our residents’ daily needs. Working as part of the Hotel Services team, and reporting to the Head Chef, you will work with limited supervision and be responsible a variety of activities include food preparation and service, in room service and ensuring that the dining...

  • Retail Marketing Manager

    6 days ago

    Tweed Heads, Australia Northbridge Recruitment Full time

    Are you an experienced Retail Marketing Manager with a passion for building brands and driving sales? Are you ready to take on a challenging and exciting role that will allow you to utilise your marketing skills and expertise? If so, we have an amazing opportunity for you! As the Retail Marketing Manager, you will be responsible for managing various Retail...

  • Personal Care Assistant

    6 days ago

    Tweed Heads, Australia Infinite Aged Care Full time

    Start your career in aged care! - Be part of a passionate, dynamic and fun loving team! - Join one of Australia's fastest growing aged care groups - The Role_ At Infin8 care, the role of a Personal Care Assistant is highly visible and plays a key role in meeting our residents’ daily needs. Working closely with and supported by the clinical, lifestyle and...

  • Personal Care Worker

    1 day ago

    Tweed Heads, Australia Infinite Aged Care Full time

    Part Time Opportunities Available - Be part of a passionate, dynamic and fun loving team! - Join one of Australia's fastest growing aged care groups **_ The Role _** At Infin8 care, the role of a Personal Care Worker is highly visible and plays a key role in meeting our residents’ daily needs. Working closely with and supported by the clinical,...

  • Customer Account Manager

    7 days ago

    Tweed Heads South, Australia SAE Group Pty Ltd Full time

    Are you passionate about customer service and want to work in a supportive team environment, in a role that will offer you loads of variety and fulfilment? If so, we want to hear from you! **Benefits and perks** - Be genuinely appreciated, valued and recognised for your achievements - Supportive team environment with management that cares about employee...

  • URGENTLY HIRING: Assistants In Nursing

    Found in: Talent AU C2 - 2 weeks ago

    Tweed Heads, Australia Conexson Full time

    URGENTLY HIRING: Assistants In Nursing - Tweed Heads, NSW Flexible work with the opportunity to accommodate your busy lifestyle and have a better work/life balance. Work as much as you want OR pick up shifts at your discretion to help fill up your day with extra shifts during times that suit your daily or weekly schedule. It's our intention to connect the...

  • Assistant in Nursing

    Found in: Talent AU C2 - 2 weeks ago

    Tweed Heads, Australia Conexson Full time

    Assistant in Nursing (AIN)- Tweed Heads, NSW Flexible work with the opportunity to accommodate your busy lifestyle and have a better work/life balance. Work as much as you want OR pick up shifts at your discretion to help fill up your day with extra shifts during times that suit your daily or weekly schedule. It's our intention to connect the right people...

  • Senior Occupational Therapist

    Found in: Talent AU C2 - 2 weeks ago

    Tweed Heads, Australia Evolve Therapy Collective Full time

    Make a Real Difference in Mental Health!Empower clients with mental health challenges to achieve their full potential.Evolve Therapy Collective, a leading provider of occupational therapy services to clients on the Northern Rivers and Gold Coast regions, is seeking a passionate and experienced Senior Mental Health Occupational Therapist to join our team!As a...

  • Junior Medical Officer

    13 hours ago

    Tweed Heads, Australia Northern NSW Local Health District Full time

    **Employment Type**: Permanent Full Time **Position Classification**: Health Manager Lvl 2 **Remuneration**: $102640 - $121739 **Hours Per Week**: 38 **Requisition ID**: REQ396790 The Tweed Hospital are pursuing a Junior Medical Officer, who is competent in overseeing the human resource management, rostering, allocation and general administration of the...

  • Home Care Employee

    3 days ago

    Tweed Heads, Australia Southern Cross Care (NSW & ACT) Full time

    **Why join us?** **Sign on bonus $1,000.** We have a long history of providing exceptional care that empowers older people to live a full life. As a not-for-profit aged care provider, we're able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this. When you join us, you will be...

  • Unit Manager Statutory Planning

    3 days ago

    South Morang, Australia City of Whittlesea Full time

    Permanent Full time Senior Officer Contract Remuneration is negotiable **About Us** The City of Whittlesea is one of the fastest growing municipalities in Australia. As a local government organisation, we play a pivotal role in the everyday lives of our community. Our vision is to make Whittlesea 2040: A Place For All by ensuring our residents can enjoy...

  • Teller

    1 day ago

    Tweed Heads South, Australia Westpac Full time

    **Ongoing training and development available to grow your career**: - **Permanent position at our Tweed Heads South Branch**: - **Part Time position (33 hours per week)** The Westpac Group has a rich heritage and offers employees a multitude of opportunities. We aim to attract the best people inside and outside of the business - building an organisation...

  • Service Claim Administrator

    7 days ago

    Tweed Heads South, Australia SAE Group Pty Ltd Full time

    Are you passionate about problem-solving and want to work in a supportive team environment, in a role that will offer you loads of variety and fulfilment? If so, we would love to hear from you! **Benefits and perks** - Be genuinely appreciated, valued and recognised for your achievements - Supportive team environment with management that cares about...