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Reporting Team Leader
4 weeks ago
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world
Reporting Team Lead
Melbourne, Australia
Reporting to: Global ICT Development Manager
A SNAPSHOT OF YOUR ROLE
As a Reporting Team Lead, the position requires involvement in developing, maintaining, and managing advanced reporting, analytics, dashboards and other BI solutions, as well as managing a team of up to four Reports Analysts/Developers- You will be leading the reporting team with a team of reports developers and reports analysts-
- Work with development team on data modelling, data ETL and pipelining for report developing- Create automated reports to meet business requirements- Develop insightful dashboards using BI tools including Tableau to empower end-users to be self-reliant- Manage Tableau projects and drive new projects to create insightful dashboards for operations and senior management team- Manage data integrity by identifying data discrepancies, reconciling gaps, and ensuring consistent data is reported within reports and dashboards- Ensuring the growth and development of the team, through coaching and reviews
A BIT ABOUT YOU- Bachelor’s/College Degree in Mathematics/Computer Science/Information Technology or equivalent industry experience- Minimum 2 years Team Leadership (or equivalent) experience- Minimum 3-5 years of experience in reports/BI solutions development- Strong analytical skill to analyze the needs of the business and the client- Proficiency in building Tableau/Power BI dashboards- Proficiency in relational databases such as MySQL and SQL Server, creating stored procedures and building SSIS packages- Proven experience in working with APIs and processing web data- Demonstrated Python skills, experience in creating Python scripts for data ETL- Good documentation and writing skills- Evaluate and initiates open communication imposing collaboration with external components, particularly in dealing with inter-department projects, to eliminate unknowns and strategically define development approach- Breaking down large user stories into smaller stories adhering towards shared understanding, increasing the accuracy of estimation and tasks prioritization- Ability to work on a project starting from ground zero until deployment and maintenance- Excellent communication skills both verbal and written
WHAT WE VALUE
We’re proud of our diverse global team, all working together and adhering to these common values:
- Collaboration: Brilliant jerks can be brilliant elsewhere.- Impact: Do, get it done, create impact.- Passion: Be positive, bring passion and energy.- Transparency: A transparent team can help each with other.
Join the A-Team and experience the A-Life
