Service Delivery Consultant

4 weeks ago

Gold Coast, Australia HomeCare Australia Full time

Service Delivery Consultant

HomeCare Australia is a leading family owned and operated organization and provides services to assist the elderly and disabled to stay living independently in their own homes for longer. We are an approved aged care package provider and NDIS provider. We provide services in NSW and QLD.

We seek a driven and experienced individual to join our growing team. This role is pivotal to the successful service delivery function within our business which is centralised. We value people who are:

- Understand Consumer Directed Care
- Responsiveness - to new opportunities
- Accountability - every person in our business works to key performance indicators and business plans.
- Flexibility - this sector is undergoing great change and we need to be flexible to stay ahead of our competitors.
- Professionalism - we expect professionalism from everyone in our business
- Personal development - we value personal development and provide regular training, coaching and external courses but also expect everyone in the business to seek out their own personal development so they can be the best version of themselves and add value to HomeCare Australia.

Your role will involve the following:

- Ensuring that service delivery and rostering issues are actioned on the same day
- Constant contact with careworkers and clients
- Updating our database with everything you do
- Meeting and assessing new clients for onboarding into our business
- Working to key performance indicators

To be successful in this role you will need a high degree of drive coupled with a passion for helping our most vulnerable citizens. You will also need a driver’s license and comprehensive car insurance (you will be paid a car allowance). This role needs a high degree of proactivity and excellent written and verbal communication skills.

The rewards of working for HomeCare Australia come from the support our team will give you, helping vulnerable people, matching the right careworker with the right client; bonus; regular mentoring and coaching and being part of something new and exciting that has the potential to be the market leader in the next 2 years.

If this sounds like you, forward your CV and a covering letter to the Managing Director in the first instance telling us why you think you would be great for this role.

**Salary**: $60,000.00 - $70,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Work Location: In person

  • Support Officer

    5 days ago

    Gold Coast, Australia Queensland Ambulance Service Full time

    Provide high quality, confidential administrative support services to the regional office as required. - Assist the Manager, Business Support in the planning and coordination of business support activities and functions for the region. - Ensure the security and confidentiality of documentation is managed appropriately and regional electronic filing systems...

  • Customer Service

    4 weeks ago

    Gold Coast, Australia Telstra Full time

    Employment Type Permanent Closing Date 19 Mar 2023 11:59pm Job Title Customer Service & Sales Consultant HELENSVALE Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Ecologists, Aquatic Ecologists, Consultants

    4 weeks ago

    Gold Coast, Australia NGH Pty Ltd Full time

    **Introduction**: NGH is entering an exciting chapter of growth to ensure we are well positioned to build our workforce of the future. We are seeking consultants and managers with backgrounds in Aquatic and/ or Terrestrial Ecology or Environmental Management to join the SEQ, Townsville and FNQ teams! Work on exciting projects and be supported by industry...

  • Part-time Customer Service

    4 weeks ago

    Gold Coast, Australia Telstra Full time

    Employment Type Permanent Closing Date 25 Apr 2023 11:59pm Job Title Part-time Customer Service & Sales Consultant HELENSVALE Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Customer Service

    4 weeks ago

    Gold Coast, Australia Telstra Full time

    Employment Type Permanent Closing Date 19 Mar 2023 11:59pm Job Title Customer Service & Sales Consultant RUNAWAY BAY Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Customer Service

    4 weeks ago

    Gold Coast, Australia Telstra Full time

    Employment Type Permanent Closing Date 22 Mar 2023 11:59pm Job Title Customer Service & Sales Consultant AUSTRALIA FAIR Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Customer Service

    4 weeks ago

    Gold Coast, Australia Telstra Full time

    Employment Type Permanent Closing Date 19 Mar 2023 11:59pm Job Title Customer Service & Sales Consultant PACIFIC FAIR Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Full Time Customer Service and Sales Consultant

    4 weeks ago

    Gold Coast, Australia Telstra Full time

    Employment Type Permanent Closing Date 15 June 2023 11:59pm Job Title Full time Customer Service and Sales Consultant Runaway Bay Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through...

  • Delivery Driver

    5 days ago

    Gold Coast, Australia GCT Pty Ltd Full time

    Job Title: Beverage Delivery Driver Location: Molindinar, Gold Coast Type of Employment: Casual, Full-time **Salary**: $32-$35 per hour **Job Description**: Key Responsibilities: - Delivery of Coca Cola products with set runs on the Gold Coast. - Physically unload beverages by hand - Drive a manual vehicle - Operate a forklift - Adhere to all road rules...

  • Delivery Driver

    4 weeks ago

    Gold Coast, Australia Who Who Carpet Cleaning and Pest Management Full time

    _**Delivery Driver - Who Who Rug Washing**_ - Experience preferred but not essential - All training provided - Well presented - High Customer Service - Own transport to & from work. - Location Upper Coomera **Job Type**: Casual As a Delivery Driver for Who Who Rug Washing, you will be responsible for picking up and delivering rugs from and to customers....

  • Part Time Customer Service

    4 weeks ago

    Gold Coast, Australia Telstra Full time

    Employment Type Permanent Closing Date 20 Mar 2024 11:59pm Job Title Part time Customer Service & Sales Consultant PACIFIC FAIR Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through...

  • Full Time Customer Service

    4 weeks ago

    Gold Coast, Australia Telstra Full time

    Employment Type Permanent Closing Date 1 Dec 2023 11:59pm Job Title Full time Customer Service & Sales Consultant ELANORA Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Part Time Customer Service

    4 weeks ago

    Gold Coast, Australia Telstra Full time

    Employment Type Permanent Closing Date 8 Dec 2023 11:59pm Job Title Part time Customer Service & Sales Consultant BURLEIGH HEADS Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through...

  • Part Time Customer Service

    4 weeks ago

    Gold Coast, Australia Telstra Full time

    Employment Type Permanent Closing Date 30 July 2023 11:59pm Job Title Part time Customer Service & Sales Consultant PACIFIC FAIR Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through...

  • Part Time Customer Service

    4 weeks ago

    Gold Coast, Australia Telstra Full time

    Employment Type Permanent Closing Date 30 Aug 2023 11:59pm Job Title Part time Customer Service & Sales Consultant RUNAWAY BAY Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Part Time Customer Service

    4 weeks ago

    Gold Coast, Australia Telstra Full time

    Employment Type Permanent Closing Date 14 July 2023 11:59pm Job Title Part time Customer Service & Sales Consultant HELENSVALE Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Casual Customer Service

    4 weeks ago

    Gold Coast, Australia Telstra Full time

    Employment TypeCasualClosing Date13 Oct 2023 11:59pmJob TitleCasual Customer Service & Sales Consultant ROBINAJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach...

  • Manager Resource Readiness

    4 weeks ago

    Gold Coast, Australia Queensland Ambulance Service Full time

    Lead the strategic planning and management of infrastructure, fleet and equipment services to support regional management and staff. - Develop and manage strategic planning submissions for assets (including fleet), property and buildings and coordinate programs that complement the QAS facilities management planning strategy. - Liaise, consult and negotiate...

  • Product Delivery Manager

    4 weeks ago

    Gold Coast, Australia Blackroc Full time

    Be translator between Product & the Development team driving efficien processes - Own & drive the product delivery strategy. Collaborate with a cross-functional - Gold Coast location with WFH options. Supportive culture **About the Company**: This is a high-growth B2B SaaS business, with over 55,000 users globally and a suite of innovative products that...

  • Manager Workforce

    2 days ago

    Gold Coast, Australia Queensland Ambulance Service Full time

    **Key Responsibilities**: - Lead the strategic planning and management of HR and health and safety services to support regional management and staff. - Provide specialist advice on a range of issues such as performance and leadership development, establishment management, employee relations, training and development, policy, equity and diversity, employee...