Manager, Operations Mgmt
3 weeks ago
Description:
**Job Title: Manager, Operations Management**
**Job ID: CS20230504-99331**
**Location: Australia-Queensland-Pinkenba**
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**Job Purpose**:
Located in Pinkenba, the L3Harris Integration and Sustainment Centre is a multi-faceted maintenance support entity that provides the L3Harris Defence Australia programs with through life maintenance support. Within this facility the Manager, Operations Management is responsible and accountable for providing maintenance and supply chain outcomes across all L3Harris Sustainment and Acquisition contracts, associated with both Commercial and Defence product. The Operations Manager will directly manage the resources to ensure delivery outcomes and coordinate as required to meet all Program needs. Through the local on-site management team, the Operations Manager will coordinate, control, and steer outcomes to deliver on time and within budget.
The Operations Manager will have full responsibility of resources and priority management for the Operational site, must be a team player with an extremely versatile and positive manner, and able to work autonomously.
**Key Responsibilities**:
- Ensure that the Supply Chain and Maintenance teams are delivering to scope and schedule.
- Work with functional managers to ensure consistency of service delivery.
- Accountable and responsible for service delivery within allocated budget.
- Accountable for local policy/process and procedures.
- Ensure that all relevant contracted requirements and metrics are measured and met.
- Support the Program and Project Management community with input and advice.
- Responsible for process improvement initiatives and develop value for money business cases.
- Manage priorities and issues and ensure that the operational team meets outcomes.
- Work with the L3H functional teams to deliver an effective outcome.
- Responsible for the routine facility, security, and safety requirements.
- Provide support to L3H bids and proposals as required.
- Ensure the highest levels of team engagement and satisfaction.
- Grow and develop team culture and have succession planning in place for key roles.
- Ensure effective personnel management including performance plans.
- Contribute to the Leadership of Sustainment Programs.
**Skills Required**:
- Previous Operations Management experience within a Defence environment.
- Strong knowledge of WHS procedures in an operational environment.
- Proven experience in managing teams, KPI’s and contractual deliverables in Defence industry.
- Ability to develop strong trusting relationships in order to gain support and achieve results.
- Excellent leadership, interpersonal, and communication skills.
**Experience & Education Requirements**:
- Current Australian NV1 security Clearance as a minimum.
- Minimum 5 years’ experience in an Operational Management role.
- Relevant tertiary qualifications in Business or supply chain would be well regarded.
- Experience working in the Defence industry is a preference, though operating within a complex, international, matrix structure business will be considered alongside this.
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