Cots Systems Analyst

4 weeks ago


Brisbane, Australia Exclaim IT Pty Ltd Full time

**Competitive daily rate on offer**:

- 12-month initial contract
- Queensland Government opportunity
- Exciting project of work

**Location**:Brisbane, Queensland - Australia

**Work type**:Contract

**Date Posted**:11 May, 2023

**Reference**:#15663

**About the role**.**:
**Key responsibilities**.**:

- Perform Incident, Change and Problem management for Information and Communications Technology (ICT) systems. Ensure this is performed in accordance with Quality Management and ITIL principles
- Collaborate between technology areas, solution architects and project teams on technology design, product design and use as well as technical implementation requirements
- Use architectural/process knowledge and documentation to identify key considerations in management of the Solution
- Liaise with a variety of stakeholders within Information Technology Branch (ITB) and internal Department business units, external providers and software vendors
- Plan for and manage the upgrading and/or configuration of Department Systems
- Facilitate and/or perform testing on new or changed Department Systems prior to release
- Plan and coordinate the deployment of changes to Department Systems
- Troubleshoot and resolve incidents/inquiries related to Department DES while ensuring root causes are identified and effectively managed
- Other duties as required
- The role may have quarterly Key Performance Indicators to maintain
- Current and varied experience across public and private sector is highly desirable.

**Contact details**.**:
Please note that a National Police Check might be required as part of pre-employment screening.
- Please note that a National Police Check might be required as part of pre-employment screening._


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